From the moment we arrived, we enjoyed our stay. The woman who checked us in was friendly and helpful. Our room was well equipped with all the kitchen stuff we needed including plates, silverware, coffee mugs, etc. There's a couch and coffee table and a foot stool, so comfy sitting area. The beds were comfortable, the breakfast was expansive with cereal, fresh fruit, lots of toppings for yogurt like nuts and chocolate chips, eggs, sausage, microwave egg sandwiches, etc. And, nearby, is a really nice walking trail.

There were several places in the room that weren't cleaned including both the desk and the table by the bed. There were crumbs on the floor and I had to rinse off the dishes before I used them. Also, there was some ripped carpet in the room which was sharp when we walked on it, so it had to be avoided.

I loved the room and pool. Nice that there is a basketball court and snacks/drinks available for purchase all night.

I didn’t like the fact that I was double charged. Stereotype definitely played the part. I paid through the app. I had to change from my name to my man’s name because he was arriving sooner than me, and there was no option to include guests names. One of the workers made a statement to the other worker when he tried to check in, talking about I’m going to make him pay all the fees. I paid $366 through booking and paid an additional $410 due to the workers assuming my man was paying for a good night. This was a family weekend and those comments shouldn’t have happened.

Fancy suite! Fully stocked kitchen, living room and bedroom separated. Large vanity and bathroom area. Large enough for two TV's! 😅 Pool and hot tub were an unexpected surprise! Familiarity with this property and the surrounding area.

Parking lot full late at night. Most likely due to 2024 Eclipse crowd. Because of the Eclipse, we were notified ahead of time that there would be no available late check out, beyond the standard check out of 12 noon. Neither "issue" a bother.

We arrived a little earlier then planned. They were still able to give us a room. The rooms were still being cleaned. We were planning on a suite with 1 bedroom. (The suite has a living room, bedroom and kitchen. They gave us one that actually had 2 bedroom. With their own bath. Yes there were a few minor things that needed attention. But nothing we couldn't handle. The room was great. comfy beds. Staff all friendly. Breakfast, lots of choices. Hot nice. The hotel was quiet & clean. Even the parking lot was clean.

Can't think of anything.

Probably the best hotel experience I've ever had. The staff was extremely friendly & exceeded expectations, going above & beyond for any request. The property is meticulously maintained & the room was excellent ! Lovely pool & hot tub area was a welcome retreat.

I really liked this hotel. The room was spacious and quiet and clean. The staff was friendly and helpful. My 4 year old niece was thrilled with everything about the facilities but especially enjoyed the hot tub!

No complaints at all.

Hotel still has hot tub unlike the Hampton Inn. They filled theirs in. Front desk staff great. Left my key cards in the room and they quickly made me a new one.

On check out day , house keeping knocked on door a couple of hours before check out time. Not necessary, front desk should contact them upon check out.

Usually Stay at hampton inn, but if I can get residence inn at a comparable price I stay there. Because they have hot tub and basketball court

Room is nice enough but the hampton is cleaner and nicer. Also doesn't have any pay TV stations like HBO or showtime.

The pool was heated, the hot tub was large. The front desk staff were so nice and escorted us to our room.

The pillows are very down and very flattened.

location and space in the lobby for my family to gather and spend time together.

pull out sofa bed was very uncomfortable