The nice lady at the desk made sure we had a room reserved when we arrived at 2:40 a.m. a spur of the moment stay cause we drove a long way and we were real tired. And she made us welcomed. The rooms and hotel was clean, Good location, good breakfast, and comfy beds. I would stay again at any Baymont hotels a d especially this hotel next time I go through Hays,Kansas.And didn't charge you an additional fee for anything.

There wasn't anything I didn't like about this hotel.

Bed comfy. Linens & towels all clean. Couch is nice addition for seating along with desk & chair. Enough furniture in the room. Plenty of lighting & outlets to charge devices. Fridge w freezer & microwave. Freezer needs to be defrosted. TV okay; some channels don't work. Saw in another review the same issue. So, why hasn't it been fixed? Bathroom clean with good shower & hot water. Vanity fine. Toilet paper & tissues were stocked. Breakfast was good. Puja was at the Front Desk when I checked in and she was professional, helpful and pleasant. The woman who was there on 5/9, when I checked out, did not smile, spoke one word answer ("no") in response to a question I asked, and was not friendly or helpful. She needs to be terminated, or become more professional, helpful and friendly in a front-facing customer service position. And, the difference in her attitude and Puja's were like night and day. Puja is the best. I asked to speak with the Manager, Mr. Bhakta, because I wanted to know if he was related to Roger Bhakta in Salina, KS. He is not related, but knows of him. Mr. Bhakta at Baymont and I had a pleasant conversation. I would have mentioned the issue with the employee, except she was standing right there when I was speaking with him. All-in-all, as I said to Mr. Bhakta, a pleasant stay. I recommend Baymont, and I would return in the future. Good value for the price!

Freezer needs to be defrosted. TV channels need to be as advertised - those not working need to be fixed. The Front Desk employee on 5/9 needs to be terminated, or she needs to immediately become professional, friendly, and helpful to guests.

Set up was nice...sink drain stopper did not work and hard to drain...water pressure is terrible and could put little more effort in cleaning...but 100% better than Ellis' facilities....

Water pressure...no fan in bathroom....sink drain stopper broken...something on bed sounds like it hits wall....

We had been driving all day and after looking for a room came upon this hotel thru Booking.com and found the price was good so we booked the room and we got a lower room so we did not have to climb upstairs as we are a couple who is in their 70's. we relaxed very nice and got up and had a very nice breakfast, then left for Denver.

Clean, comfortable, recently remodeled, smooth check in and check out, breakfast with all the main items, hot chocolate so I could make a mocha good location for our travel.

Exterior needs refreshing and landscaping. Interior of check in and breakfast area needs updated/ remodeled. It would be nice to have low fat cream cheese, mustard and sugar free hot chocolate.

At first, the tv would shut off on its own after 2 minutes. The cord was loose and it wouldn’t stay plugged. We were moved to another room and it was fine.

Although it looked clean, the room had a musty odor. The breakfast eggs were hot but soggy. Possibly warmed up after being frozen.

Recently remodeled rooms; Good quality bed; Good quality towels; Clean and comfortable; Good room lighting; 24 hour coffee with decaf and hot chocolate; Breakfast had all the basics and a few extras.

The lobby was clean and the use of space maximized. The lobby is due for a remodel.

The room was amazing. The young lady at the front desk was outstanding.

When I booked it, I thought it was supposed to be $156. I was charged $181. Just wondering why the price difference?

Close to interstate and to other hotels

We got in late. The television did not work. Staff offered to come up and fix it- but we declined. Was only problem.

The location was perfect for our travel needs. We did not stay for breakfast, we got back on the road very early, our loss I'm sure.

Not a thing.