The staff was friendly and very helpful. Most notably were Ratiesha (general manager) and Tiffany (front desk manager).

Location was far from major tourist attractions and shopping malls etc. Had to walk about 15 minutes to the bus stop to catch a bus to get to downtown and then take a transfer to go where needed to go.

The location was nice-a short drive to the Opra House where we were going for a concert. The room was nice and clean. The bedding was comfortable.

The reservation stated that breakfast was included but we had to charge the cost to our room when we ordered from the cafe in the morning. There was no free breakfast. The hallways are dated.

The rooms were gorgeous and spacious. The desk was large and had a hide away table on wheels which was useful. The pool was nice as well.

They seem to have issues with cleaning folks. A hallway spill took several hours to clean up. The room was not cleaned between our first night and our second night. There was only one washer and one dryer in the laundry room and we never did get our clothes in because it was always occupied.

I like how it’s a more secluded area. You can’t really hear the traffic on the highway or roads. I also LOVED that check it out time was towards the later hours. We checked out at 11 but check out time wasn’t until 12 so I didn’t feel rushed to check out as soon as we woke up.

Convenient location. Not too crowded.

The receptionist didn’t listen very well. I could not remember which last name I booked under. Gave her both and she only found one and kept telling me it wasn’t there when I had the confirmation number

The staff was very nice and friendly. We left something in the room and called them about it they went to the room and found it called me back and said they would hold it for us at the front desk. We was very grateful for that.

I don't have any complaints.

Great location and quiet area! It was just a few minutes from Rupp Arena, my son and I went to see WWE. We really enjoyed our time! Great rates too!

I may have been doing it wrong but you had to push a button on the inside that would allow the refrigerator to turn on and it was limited to 2 hours.

The breakfast was good, not great. It wasn't a buffet but an order from a pretty limited choice of options. Being able to order a beer from the bar there was a positive.

There are "Pool/whirlpool" signs in the hotel. So, I wanted to sit in the whirlpool, which I thought was going to be a hot tub. In fact, there is no whirlpool or hot tub at the hotel. It looks like there may have been at one time but not now. That is a bit misleading.

The staff was wonderful. Everything was clean! 7 minutes from Rupp Arena and traffic wasn’t bad at all. I would stay here again 100 percent and it was affordable. They also have a Starbucks, swimming pool and food as well.

Friendly staff, clean, spacious

Bed and TV was opposite of each other.. the sink water wasn't going down However I called to front desk & maintenance was there fixing the sink within 5mins