The location of this property is simply amazing. It’s in a beautiful, safe area. Very close to shopping and dining. Don’t even need your car to get to most of the places I wanted to go. The staff was exceptional, and very welcoming. I don’t understand how anyone complained about the front desk being rude. The only time I saw any staff member get curt at all was when dealing with a customer who was being completely unreasonable. They handled it better than I would have. (Manner expectations also differ throughout the country. What one person considers rude could just be someone not being overly polite sometimes.) the staff in the breakfast area were simply amazing as well. They went above and beyond to make sure everything is stocked and fresh and sparkling clean. The breakfast also had many options for different types of appetites. You can walk to many different restaurants nearby in Little Italy as well. So many options to choose from..

As much as I hate to say it, you guys really need to update the drapes, furniture and the bedding. I know that that’s a lot of money, and a huge overhaul. However, the complaints of mustiness, etc. come from those items. I felt it necessary to lay towels on the furniture before I sat on it because they were stained. Stains on the seats and stands on the headrest of the sofa. There was no soap packet so I could run the dishwasher properly when checking out, which made me worry about the cleanliness of the dishes in the kitchen area.

The staff was incredibly friendly, exceeding my expectations. Two staff members deserve special recognition: Kani who was the evening bartender and who also handled food orders. He was amusing, extremely solicitous and efficient—and—most importantly, he laughed at my husband’s inane jokes. We loved him. I can also give the same complements to Asia who worked the front desk. Please let them know how much we appreciated them and their helpful service.

The room was as expected in terms of space. However, the decor was a bit dated, and the wallpaper was peeling in several areas.

The breakfast was good and staff very friendly. Used actual plates and silverware. Nice touch. Location was close to the harbor and close enough to Camden Yards that we could walk to the ballgame. Room was clean and nice having two TV's. We were on the 8th floor and were amazed at the natural area complete with sidewalk, gardens and even a small water fall on the roof. We enjoyed the view from the wall overlooking the street below and the expansive view of that part of Baltimore.

We arrived after dark, so that made it a little difficult to find the parking deck we needed to get to as signs were not available to direct us. That's about it.

Great overall experience. Location is very convenience, and the neighborhood is very walkable. The room is clean and spacious full of amenities. Breakfast is very delicious and has a lot varieties. The staff clearly love their job - they are happy, courteous and professional.

This is nitpicking. The pillow is too soft for my liking. My shoulder is painful getting up in the morning.

The location of this hotel is great. Plenty of restaurants and shops nearby.

The morning of checkout the hotel decided to test their fire alarm system at 10am. I called the front desk asking if I could get a late checkout and the person I spoke to said “there’s a fire in the building, everyone is downstairs”. Instead of saying “no or we’re not offering late checkout” they basically said the message stating “this is a test” was false. Checkout is at 11am so I wonder if the “test” was a way of making everyone get up and checkout on time.

The breakfast is always perfect here. Comparing it to other properties, this hotel has it way above the rest! WE travel a great deal, and this breakfast makes others quite un-edible! Go Homewood breakfast staff!

All the food was fresh and inviting. The coffee was even wonderful. There was absolutely nothing to complain about as the staff was always there to assist. On yop of that the room itself was great.

The room is large and very comfortable. The location and view are excellent. Breakfast buffet is very good. Air condition is well-working . Room service was excellent. Personnel serving breakfast were very friendly.

Wifi in room was very week. Check out at 11 am is very early compared to check in the room at 3:00 pm.

The location was perfect. Check in was super easy. The bells man assisted with navigating to the parking garage so it was pretty easy.

The tub floor was stained but the bathroom was clean so it didn't bother me. There wasn't any dish soap in the kitchen to wash the dishes we used.

Great place, comfortable stay.

Some minor issues -- the bath drain couldn't be plugged properly, so I could only shower. And there wasn't a kettle to make tea, only a little coffee machine, but I made it work!

Very big suite with all commodities on a high floor. I had a great view of the harbor and the city. The hotel is close to the harbor and in little Italy, great location to walk by the sea / canal in the morning. Breakfast is included at the hotel which I did not remember at the time so it was a great surprise to be treated to food. It was basic but it did the job.