location and nice view

In my culture, giving tips to the hotel staff or bellhops is considered inappropriate because this is their job. Their job is to serve customers and visitors. They get paid only for doing this. Therefore, when I visited Four seasons Baltimore, USA, I don’t give any tips to the staff. I totally forget about it!! I don’t use to. As result, some hotel staff and bellhops were not nice to me. They seemed upset and unhappy to help or serve me. Sadly, they didn’t treat me as well as other US customers. they did not understand that I’m foreigner and I came from different culture. My heart hurts….

Listen. My wife and I have stayed at numerous hotels and it could NOT have been more perfect. They're accommodating, EVERYONE goes above and beyond for you. From the valet, to the bellhop, to the front desk, to housekeeping. We literally didn't have to lift a finger if we didn't want to. We got food doordashed to the hotel, I went down to pick it up and missed it- because they already had someone bringing it up to our room. I couldn't have asked for a better stay. Its very well worth the price you pay, I can guarantee that.

ABSOLUTELY NOTHING

Breakfast was excellent. Rooms were comfortable and clean as expected for a four seasons chain of hotel. The front desk and roof top bar staff were friendly and helpful. The location is great and felt safe.

Rooms were pool facing, which was noisy during summer. The pool floor looks dirty from the room so we didn’t use the pool at all. The outdoor bar on the ground floor were full and no one wld serve us a drink from either the bar or the restaurant, both located on the ground floor, so we left without any drinks after having waited for them to serve us. I guess they were too busy and need to sort out their “protocol” on where to be seated in order to get our drinks.

Nice view

In my culture, giving tips to the hotel staff or bellhops is considered inappropriate because this is their job. Their job is to serve customers and visitors. They get paid only for doing this. Therefore, when I visited Four seasons Baltimore, USA, I don’t give any tips to the staff. I totally forget about it!! I don’t use to. As result, some hotel staff and bellhops were not nice to me. They seemed upset and unhappy to help or serve me. Sadly, they didn’t treat me as well as other US customers. they did not understand that I’m foreigner and I came from different culture. My heart hurts….

Abraham, at the front desk, was incredible. He took care of us, gave us cans of water, upgraded our room to a harbor suite, parked our car valet even though we got in after midnight and the valet was closed, brought out suitcases up for us, and was charming and made our stay magical. The room was incredibly well appointed, and blew us away with all the thoughtful touches and attention to detail.

Top position with a lot of restaurants nearby, walking distance from city center A lot of space in the rooms

Maybe a limited choice of breakfast options

Breakfast was good. I accidentally booked twice. The manager saw understood and canceled one of the inadvertent bookings (at least I think he did, need to check my receipt again, seemed kind of high).

Breakfast wasn’t included in the nightly stay.

The cleaning staff need to do better / thorough , especially in the bathroom and toilet

The fact that there’s no breakfast attached to the room.

That it was on the harbor. Beautiful scenery. Staff was just marvelous.

I would have liked to had a better view of the harbor and latern flies took over on my balcony at night.

Location is perfect! Mexican restaurant delicious! Very clean and serene. Comfortable beds. Great view. Friendly staff.

Nothing!