Modern, nice aesthetics, and fun breakfast. Great location, easy $5 weekend parking across the street at Little Italy Parking garage. Fun breakfast because they have this pancake machine where you wave your hand and a dollop of pancake mix drops into this cool conveyer belt where you watch it being baked until it plops into your plate. Sides incudes whipped cream, chocolate chips, cherry compote and pancake syrup.

Somewhat noisy in my room facing the street traffic. The breakfast hard boiled eggs had a squishy texture since they were already peeled. I would suggest they leave the shells on to preserve texture.

Great downtown location that was easy to find and close enough to walk down to the harbor in the evening. Friendly receptionist upon arrival, ease of check-in, clean room and minimalist design, comfortable bed and pillows. Breakfast provided all the main types of food I prefer (yogurt, fruit, granola, coffee) plus others, including a seasonal twist (pumpkin sauce for the pancakes). The do-it-yourself pancake maker was intriguing.

Only problem was the rather old desk chair that did not adjust the height (that feature was not working) and no one came to help, even though I reported the problem to reception and asked for help.

Nearly everything was excellent. I visit Baltimore every March for a trade show. This was my second consecutive stay here. Superb in every respect. Only one minor complaint: The piped-in music. But rooms are very clean and comfortable and the staff is friendly. Fantastic location next to Little Italy and a pleasant walk to the Inner Harbor.

The piped-in "music" in the lobby area is dreadful. I get it: Tru caters to a younger crowd. But I had to take my coffee and cereal back to my room because of the annoying music. Silence is golden.

I was really impressed with this hotel. It is very close to lots of shopping, hotels and restaurants. The parking across the street was exceptionally easy and surprisingly inexpensive for being downtown. The hotel is only 5 years old so the rooms, etc. were new & modern. The free breakfast was also appreciated and quite adequate for a quick breakfast before hitting the road! Would stay there again.

My only complaint is that it would have been nice if the hotel had communicated where to park. I had to look it up on Trip Advisor. The parking itself was easy & inexpensive though.

I wish I had known that there was another door accessible to the adjacent rooms. I couldn't sleep well because I could hear their conversations, and TV blasted loud. The other issue, I had discovered that I had discarded my parking ticket. To say the least, the guy that was on duty had no alternative method for me to leave the parking garage. He claimed that upon entry, my vehicle's tag was scanned, but obviously, that did not work because when he attempted to manually input my tag number, their system couldn't identify my tag. He suggested I find my ticket that I had. I tried several on hand & even walked back to my hotel to see if it were there. When I got back to my car, he still had no other options, I felt like I was literally being held against my will in a parking garage by a complete jerk! After trying to locate my ticket, walking back and forth from the garage to the hotel...all of a sudden he says It would cost me $18.00 to exit as it was going to be a big deal for me after spending more than 1 1/2 hours captive in a parking garage. I told him I didn't care about the cost, and then he proceeded to say, "You have to have a have a credit card" in a condescending way. I told him, "Okay, I have a credit card, and I can pay the $18 so I could leave." I couldn't believe he put me through all of that nonsense only to discover i could exit if I was even offered an opportunity to pay the fee. I digress

All of the above.

This isn't a luxury hotel with spacious rooms, etc., but the accommodations are comfortable perfectly adequate. I looked at reviews online before booking and saw that many reviewers raved about the breakfast buffet. The options are indeed broad, but don't expect gourmet food. I was very happy that they provide lots of fresh fruit, though, and the coffee is quite good by hotel standards. *Best thing* about the hotel: the staff are wonderful! Friendly, welcoming, helpful, made me feel like they think of visitors as their personal guests, not like they are just performing hospitality as part of their jobs.

No complaints.

Everything. It's located in Little Italy and surrounded within walking distance to many shops and restaurants and just a short walk to the Inner Harbor. There is a parking garage directly across the street which was convenient. The staff couldn't have been nicer and they had a very nice continental breakfast and fitness center. The room was basic but offered everything you'd need. The bed was very comfortable and the shower was huge. We would definitely stay again!

Honestly, I have no dislikes.

Central location to Fells Point, Canton, Harbor-area, and sports complexes. Parking facilty is right across the street.

Pillows are uncomfortable and the thermostat controls are strange. There's no option for AC or Heat, you set the thermostat and the system adjusts the temp. So if you have room temp set for 74 degrees and the room is curently at 72 degrees, the heat comes on to warm it two degrees. The only way around this is to turn off the system until the internal temp is where you desire it to be.

We were very concerned about the area driving to the hotel (GPS directions); however as we got closer, the property turned out to be in a good area (close to I-83), and within walking distance to many great destinations. We never moved our vehicle from the "Little Italy Parking Garage" located directly across from the entrance of the hotel ($36 - arrived Fri 4:30 PM and exited Sun 9:30 AM). We walked to "Tagliata's" restaurant Fri eve (very good). On Sat morn we walked to Whole Foods (2 blks from Tru), and visited "Kneads" (great) on the way back to the hotel. Sat afternoon, we walked to Phillips at the Inner Harbor (excellent), as well as Fells Point then back to the hotel. We walked to "La Scalas" (just around the corner from the hotel) for appetizers and drinks Sat eve (very good), and checked out Sun morning. We didn't partake in the breakfast buffet, but it looked great. The hotel received my request at booking, and granted us a room with a great view of the city - THANK YOU!

The shower door seal was loose and dragging on the floor, hence water from the shower door dripped onto the bathroom floor. Additionally, we found the bed to be uncomfortable. Prior to arrival, we were concerned about no parking on-site; however, "The Little Italy Parking Garage" was conveniently located directly across from the entrance of the hotel with a pedestrian strip to cross the road. We were able to park on the first floor right inside the garage.

Great location near Inner Harbor. Centrally located and easy to get around. Rental car location was less then 1 block from hotel and hotel was about 2 miles from train station. Very comfortable and clean hotel. Nice amenities with breakfast provided. Hotel staff was very nice. Well kept up property. Loved being able to walk to the waterfront and Little Italy.

View out the back of the hotel wasn't the greatest, overlooked peoples backyards, which did not look too good. But overall did bother us.