Location was convenient great. Room was clean.

Mattress was the most uncomfortable that I have ever slept on in a hotel. Twice the room key card wouldn't unlock the door?? A/C unit was extremely loud every time it kicked on, waking me up all night long. I will be back up in Ma again in August and I just tried to book the same type of room & the price is now $200.00+ more than I paid in July, which makes no sense to me. I'm in Ma every couple of months & need a hotel each time - it would be nice to have consistent pricing so I could make this hotel my primary place to book. However, with fluctuating pricing that is not going to happen. I will be booking elsewhere.

I liked that it was easy to find yet back from the busy main road and you could see the water.The motel was really modern, clean and updated and our room was as well. Staff were friendly and professional. There was a nice, simple breakfast with hot and cold items and a comfortable seating area. I would definitely come back, and I recommend the Auburn Hampton Inn!

The only thing I didn't like (why I gave a nine and not a ten rating) was that the pool was closed. I had read many reviews beforehand so I knew it was closed, but apparently it hasn't been open in years yet they continue to advertise as if it is. I never planned on swimming, (just an overnight stop over) but I feel bad for families with children who look forward to using the pool. The motel should state in its advertising that the pool is unavailable.

I have stayed in this hotel many times and will continue to come back. It is set further back and more secluded, which is great for cutting down the sound of traffic. The rooms are huge compared to other Hampton's that I have stayed in. The entire hotel is very clean and very kept up. Staff was friendly, even while servicing a rude customer who was in front of me in line. The parking lot is very well lit, so even having to park in back, I felt very safe.

Bring your own shower products. The soap dried out my skin, and the shampoo dried out my hair. Even excessive conditioner didn't help much.

The lobby, reception and breakfast were all very welcoming, and the room itself was clean and comfortable. The hotel itself was close to our final destination, visiting Worcester Polytechnic Institute, too. Although our reservation through Booking.com was somehow lost (didn't make it into the Hampton Inn system), the staff was helpful with resolving the matter.

Apparently, the Hilton/Hampton Inn reservation system does not interface well with reservations made through third party agencies and websites. As a result, it took us an hour to sort out the situation before we could check in.

Breakfast is always good. They a good variety. Have stayed there before.

I booked a room with a bathtub with booking,com. When I got to the room it was a shower, I was very disappointed. I talked to the manager the next day and she told me that there was nothing she could do because I booked it with booking,com. They have only 3 rooms with a bathtub and the whole place was booked. When a booked the room, you asked me if there was any special request and I told you a room with a bathtub and you responded back to me that the hotel could accommodate me. Why even ask me about a special request if you can't accommodate me.

The location was just what we wanted. Restaurants were nearby and I-90 was conveniently right down the road. Free parking. The rooms were clean and spacious. The breakfast was good.

The laundry fee was the highest we've ever had to pay anywhere we have traveled. $7.00 to wash and $7.00 to dry. The pool was out of order so that was disappointing. Otherwise, it was a wonderful stay.

Lovely location. Far off the road and in the woods. Best and unusual location for a chain hotel. Very quiet.

The breakfast was not at all appetizing. The pre made omelettes were overcooked and the potatoes were soggy when they should have been crispy. The bagels were not good quality. I expected more when being charged $190 for a one night stay. For a single traveler $190 is over the top.

We love very much the location of the hotel, unlike other hotels along the busy street, it leads to the hotel after a private driving way. Also, the breakfast and cleanness impressed us. It is a perfect stop if you drive from NB, Canada to New York City with family.

No, everything is impressive. All of our family love it.

super clean. was expecting continental breakfast but it was a full hot/cold breakfast including fresh fruit, hot oatmeal, omelets, home fries and sausage, and make your own waffles and more! and a nice clean dining area.

the pool was out of service

The staff was friendly and helpful. The property was very clean and quiet.

The room temperature was a little chilly but I just got an extra blanket. The Hampton inn sign outside the property should be larger and brighter for the entry way (driveway)to the hotel