Centrally located downtown, many restaurants, shops, fun bars/grills, museum, theatre, within a block from our hotel. Great food at the hotel. The hotel front desk staff namely Emily were excellent. Gillian our server at Walkers was beyond helpful with how our food was prepared and knowledgeable about the wines to pair with our food. Our updated room was clean, large and well equipped.

Our only negative was we asked for clean towels, meaning towels, washcloths etc. We had to ask twice and than only received towels. Just a miscommunication.

This is a fantastic location within walking distance of cafes and museums. It is a short drive to Pere Marquette Beach and Duck Lake. Staff were very friendly and helpful. The room was very clean with comfortable beds.

It would nice to have a simple breakfast option included in the price.

The location was great, it was easy to walk to local bars and restaurants. We were in town to go to Michigan's Adventure and the hotel was great about letting us leave our cars there for the day. All staff were very friendly. Breakfast buffet in the restaurant was really good and reasonably priced. The room was clean, comfortable, and spacious.

The elevator was a little slow, but nothing major.

Convenient, comfortable and staff was friendly

The bathroom door didn’t close “easily”, nor did the main door you had to slam it every time otherwise it would stay open, and the drain was real slow in the bathroom sink. Fridges also could be a little bigger!! But really in the scheme of things those were small inconveniences.

Location was perfect as we were in for the polish festval

There was only 1 elevator working for such a big hotel. One elevator was broken. The wait to get from or lobby was a long wait and people were overloading elevator because they were tired of the wait. Hard to take steps with luggage etc. I felt this was unsafe and it should have been fixed for such a busy holiday weekend. Why could we not use employee elevator.? We were told that was not possible- really?

Location, bar restaurant, Starbucks, pillows very comfortable,

No outdoor pool, no hot tub, fridge was to small, no microwave in room, toilet paper roll holder was in a very strange place and hard to reach for some people, needs an exhaust fan in the bathroom, needs more drawers.

Friendly and helpful staff, I appreciated the availability of towels and other amenities both in the room as well as the gym / pool.

The other guests created messes in the halls and were loud most of the night.

Pool, Starbucks, bar, restaurant, room size, location

Wish there was a hot tub, pricing went up over 100.00 dollars a night from last year, no new amenities. That’s quite a bit for one year.

✨The Staff at the restaurant, Walkers, is an All-Star Team! The Management & Employees are attentive to their customers needs, offer an exceptional menu and exceed the meaning of Excellence in customer service!! The hotel's employees are also well trained professionals & very accommodating. I will definitely be back ☀️😊

Way too expensive during the middle of the week and nothing of value going on in Muskegon. Family members who live in Muskegon were astonished at the outrageous cost.