Pros - Great (free) Breakfast - Clean Rooms - Nice staff - Great Great value - Nice Pool - Hot Hot tub - Good Coffee

- Smaller Pool - Low Towel availability by pool - Low towel availability in room

Great location. Nice outdoor seating area. Breakfast was amazing with many options and seating room for breakfast was spacious. Many things available for purchase at the front desk so no need to leave the hotel for batteries. Room was spacious and bed was clean and comfortable. Staff were very friendly.

Elevator was very sketchy. Odd sounds and just overall gave us a lot of anxiety riding in it. The rinse off shower in the pool room was strictly cold water. The hot water was not working. The bathroom toilet seat was rough and the cleanliness of the bathroom sink needed work.

Location was quiet and very relaxing with a nice area to sit outside. Nice landscaping with lots of greenery, trees, nature, plants, flowers... made you feel out of the city yet close to the highway and driving range of everything we loved and needed to do. We went to the riverwalk, Henry ford museum, was near alot of places to eat. Breakfast was very good every morning, we stayed a little over a week and every morning it was something different with a wide variety and well rotated. 24/7 coffee available. They had 2 comfortable sitting areas to watch tv downstairs with couches, fireplace.. there were older kids sitting at the bigger table playing board games. Large comfortable sitting area for eating breakfast, with option for real plates and silverware if wanted. They do have an elevator. Did not go swimming but the area did look nice. Staff was very friendly and always greeted you with a smile. Daily room service was spot on! Free parking! I couldn't believe that some places actually charge you to park on top of paying for your room?!

At the time we stayed it was very busy for the Jr. Pro Gold Bowling in Detroit. It would have been nice for more than 1 washing machine and dryer, and with some better AC in the washing room, it was a bit small and rather very warm/hot. A pop and snack machine by the ice machine would be nice. Also, just a suggestion... we were traveling from oklahoma and it was hard to find souvenir shops... I think it would be really neat to have a small display of some Detroit souvenirs like, coffee cups, refrigerator magnets, a keychain... for a reasonable price I know I would have loved it.

There were some glitches with the facility; the pool was closed for a day unexpectedly for deep cleaning and the elevator was broken for an evening. The elevator wouldn't go to the top floor causing me to walk up a flight of stairs when I have mobility issues. I had planned on doing more that evening but since I have a mobility impairment, I stayed in my room instead.

The "hot food" was mediocre. Pretty typical since Covid. The food staff did her best to keep things filled. I travel often and plan on supplementing for this

Location was in the middle of everything.Accessible to shopping, eating and activities.Rome was clean and pool and hot tub was open

Book the room for 5 days on the first evening of being there. Guy at desk stated that if my kids was loud that we would be put out the room and I looked at him and ask him had he hurt my kids or see my kids and he said no, so I was wondering why he would say something to me when I had a 16 and a 17-year-old that. Was in a room sleep and have been sleep since they had gotten there. I felt it was rashelly. Profile

Every time we come into town, we stay at this hotel. The man at the front desk was very accommodating & kind. He upgraded our room because we've stayed there before. Beautiful hotel, clean, rooms & beds are extremely comfortable! Breakfast was really good with many options & hot food! Would definitely recommend this hotel. Close to many restaurants!

Everything was great!

Everything. The room was way better than anticipated. There's a living room with a couch that folds out into a bed and a recliner and a flat screen TV along with a desk and mini fridge and a microwave. Then you have your roomy bathroom and then through the other door is a huge master bedroom equipped with a huge TV and king size bed. Hot tub was excellent as well as the pool and the breakfast is unlike any hotel I've been too. Eggs sausage waffles juice cereal bagels donuts muffins coffee you name it they have it. Best bang for your buck around.

The 100 dollar extra security deposit.

We were in Novi visiting our Daughter who has just moved to Michigan . Ahmed was the one who checked us in . He was so kind and welcoming , I asked him if it was ok for our daughter and her boyfriend to come visit he said no problem and also upgraded my room so we could be more comfortable visiting . I think that is the sweetest most kind thing he could have done for us . Also our room was very Clean and comfortable. Will definitely come back when we visit again. !!

Nothing

The King Suite Room was excellent. The King bed was great! Loved the layout and that it had a door to separate the two rooms. The place was clean and the breakfast buffet was more than most places.

The pullout sheets were dirty, but the staff graciously provided replacement sheets. The pullout bed was a typical thin mattress pad, but it worked fine for our child. Disappointed that other guests had to smoke marijuana right by the front door and in their room. The staff said they couldn't do anything about it.

Facility was clean and parking well lit...staff helpful and friendly...lobby /lounge extremely pleasant and convenient for awaiting pickup, and for meeting friends...lobby coffee/tea/cookies and fruit were a nice touch...room was quiet...breakfast and breakfast area well organized...always well stocked.

Computer in lounge area was a wonderful idea for tourists like ourselves but was not working.