Friendly staff

had to go downstairs with dirty linens to replace for new ones

friendly staff

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I would like Booking.com to send me a receipt by physical mail to my home address in South Dakota.

Area surrounding was beautiful. Quiet and safe hotel

Front desk not available consistently

The size, location.

Had to ask for bars of soap. Hours of operation were cut due to staff shortages.

located close to our daughter/granddaughter

disappointed the pool was closed

Location

There was a terrible funky smell. We had booked a 2 queen room, they called and asked if we would move to a one queen room, same price. We did not want to change. When we got our room they put us in a one queen any way and we asked for a discount, only $20 for 2 days.

It was just okay.

The coffee was very dark and thick both days. Maybe a little more variety breakfast foods.

The brunette receptionist lady with all the tattoos is amazing! They are lucky to have her. We needed to check in early and she was happy to help. I brought muffins for the staff because I was very thankful! The jacuzzi room was clean, comfortable but super stinky. The drain needs bacteria cleaner or something in it badly. The room smells of stale smoke, but I get that’s out of their control. I cranked the ac, covered the drain and spayed my body mist on it and then it was just fine. The night receptionist was rude to my son upon asking for extra pillows. “I suppose you can have 1” is what she told him. There’s only 3 pillows for a king bed in the room. I have a bad knee and need it elevated so, I really could’ve used the 2 he asked for.

Being woken by housekeeping, the smell and the blonde receptionist.

Pool isnt open. The rule which i believe violates the right of privacy when having a guest over after 8pm