Great location Affordable Dog was happy/places to walk Pool area looked fun but we did not have time to swim Bathroom was clean Beds were comfy Friendly staff Shopping, movie theater, restaurants within walking distance

Breakfast could have been better quality. Got the weird rubbery eggs, sausage was ok/salty Biscuits were dry burnt/crispy. Gravy was microwaved in a bowl. Waffles were only thing I'd eat,line to wait for them. Shower heads could use more water pressure Tight parking for large trucks

Staff were all very friendly. Especially the breakfast worker. Keep everything filled up and clean both mornings. Pool was a bit cold. The front desk may have adjusted the temperature. Personally only swam 1 time. Location is decent, there are a lot of shopping areas close.

The room could have been a bit cleaner. We found some left over garbage, but beds were fine. Could have used a few more chairs in the pool area.

Pool choices were great Fitness room was clean and not smelly Breakfast was delicious Beds were very comfortable My family of 6 fit very comfortably in the room we had and having 2 tvs was great since 3 of us wanted to watch 1 thing and younger kids wanted to watch kid shows.

My kids were playing with toys on the floor and found a sock under one of the beds from a previous renter. Since we had enough people to use the hide-a-bed in the couch, we pulled it out and the mattress was badly stained from what looked like pee, and there was no sheet on the mattress. We did go down to the front desk to get a sheet.

I loved when we had a problem they fixed it right away. We were there during the week so we had the whole pool area to ourselves and our kids loved it.

The hot tub was barely warmer than the pool so if that is your favorite thing like it is mine you will be disappointed. Not sure if it was a policy but we had to get our own extra towels and take out our own garbage.

We liked the comfortable beds and friendly staff at the kitchen and lobby.

The towels looked too old and I found some black hair on two of them. Also, the soap bars were already opened. I don’t know if someone used them before or that is something the cleaning lady practices at this hotel. There was no hair dryer in the room.

The location is perfect and easy to get to restaurants and downtown Rochester. Also, there are restaurants within walking distance of the hotel. The staff is friendly. The bed was comfortable.

An extra end table at bed side would be nice. And there is no closet in the room.

When I travel to Mayo I always stay here. I have stayed at a variety of hotels in Rochester, but this is my favorite. While it is not as close to Mayo as other hotels in the area it is super easy to get to and the drive to Mayo is short and easy to navigate. We will always stay here when in the area.

Comfortable beds and pillows. Hostess at breakfast was delightful. Checked in at 11:20 PM after long day of travel.

There were only hand towels in the bathroom. (Call to front desk & towels were brought up with minutes @ 11:45 PM). Bug on the curtain. Dead bug remains already on the curtain. Shower was just barely warm. I prefer the shower to be a bit warmer. Lamp shade on night stand broken.

Very clean. The pool is amazing and breakfast was good. Most of the staff was great.

I didn't like that one of the staff stopped me in the lobby to ask me if I had a boyfriend/ fiance. Not professional. The lady that runs the kitchen area was not so nice. She got mad at me for putting juice in the cups with lids for my kids and said the GM said not to let people do that. I told her that I have 4 kids and if there is a lid then there is less chances of spills. My 12 year old and I went to make a waffle and was standing there waiting for it to be done. She told us to move and pushed my daughter away from the counter. I do get she has a lot going on but come on.

Nice variety. Lady was very friendly. Cleaning or stocking throughout my time. I dad 3 children with me, all woke up at different times starving. With three visits I observed her. Food always clean and well stocked

Front seat person not wearing a hoody on night shift. Very unprofessional, didn’t care attitude when buying beverages. Other personnel, front fest morning and afternoon very friendly. Acknowledging us every time in the area going to pool or getting pops. Greeting with a smile too