Our room was large, and the bed was decent. It wasn't super cozy, but we did sleep ok. It's close to the Mayo and other downtown areas. The Subway walk to the Mayo was super handy. The Galleria, through the subway walk, was beautiful and full of restaurants and stores. The hotel breakfast was deliciously hot, and the sweet server was exceptional. Valet parking was handy, and our driver to the Mayo was incredibly gracious by getting our doors for us and had great conversation as well.

The hotel is currently under construction. The nightly rate was incredibly high, considering the other hotels just a mile away are so much cheaper and offer free shuttling. The pool area is small. The area that you get to park in when checking into the hotel is right on the street. It's a little scary getting in and out of your vehicle there. In all, it was a nice stay, but unfortunately, for what they charge a night, I doubt we will be back.

Couldn't eat breakfast due to test at Mayo. First reaction when I walked in the front door...beautiful lobby. Second reaction...the woman who helped me was very pleasant and knowledgeable. Asked for a room close to the elevator, and that is what I got; that was great. Room was very nice and clean. Bed was quite comfortable. Jake took me to the Mayo Gonda Building and picked me up. He was very personable, talked to me about Rochester and Mayo which was very interesting. If I need to go back to Mayo, I will stay at the Hilton Garden Inn.

We can always count on a grfeat stay at this property. The location is great as per easy access to the Mayo Clinic and several wonderful restaurants within walking distance. The staff is always accommodating and the valet parking is a bonus.

While the remodel of the lobby area is very nice, I was disappointed that they removed the lounge and replaced it with a "drink cart" with limited availability.

Car service to and from my early morning appointment were excellent! And driver Jake was pleasant, polite and punctual too!!!

Breakfast was not free. Cleaning staff tried to come in because they thought room was empty… Then we had a 7:15 am phone call to ask who was in the room? The person on the phone could have checked with front desk before disturbing us…

Bed was very comfortable, clean room, keurig, and refrig was great.

No room service except for refrig. refill. My bed was not made, nor my dirty towels were not exchanged for new. I felt for the price of the room - these 2 things should have been done as wel!!.... We stayed a couple of nights. Also the waste cans were running over & were not dumped. We were in & out of Mayo (busy). We were not there to clean the room.

Was clean and staff was very helpful and it was close to our appointments, also I liked it had a skyway to get where we had to with out walking outside in the rain, also the night manager was very helpful as my Daughter got so sick after her first treatment when we came back to our room, cleaning staff was great also dank you !

I liked the location, the valet service was helpful, skywalk or subway access to many locations, the high water pressure in the shower felt nice, friendly staff

High water pressure for the toilet, it was so loud each flush I flinched every time I used it, all neighbors toilets flushing were audible every flush through the night, I'm sure it saves water but holy smokes. You can feel the force in the flusher as you push the lever down. The door in the bathroom is a sliding barn door type with no lock, and it sticks open an inch or 2. That didnt bother me as the flush was so loud it didn't matter if the door was wide open or slid shut anyway

Wonderful staff service! All front desk personnel were especially helpful. We were pleasantly surprised with the quality of the accommodations themselves, which had been updated since our one previous stay. The property was clean and the room was comfortable.

I was slightly disappointed by the noise of motorcycles and loud cars racing up and down the street in front of the hotel on the Thursday night, but realize this is not something the hotel can control (although I wish they had contacted authorities, since this hotel is patronized by patients of the Mayo Clinic who have medical appointments and may need rest.

Yummy hashbrowns at breakfast, valet parking/ shuttle service was awesome and very prompt, pool was clean and warm, restaurant that provided room service was amazing. Very nice front desk people.

I would have liked some biscuits at breakfast. Also, I wish the meal was included in the cost of the hotel. Chair was not very comfortable and the toilet was so loud when flushing. You could also hear the elevator every time it would run.

Proximity to Mayo Clinic, Beds comfortable, Bathrooms clean, large counter in room to lay out items (especially useful when traveling with a baby), staff were very nice and welcoming, valet parking

Crib was old and mattress uncomfortable