We really liked the location, but know you are by an airport.

We asked for our room to be cleaned once during our two weeks; even though they offer daily cleaning. When we got back that evening, we had no bath towels. I went down to the front desk and got some. When I got back to the room, I noticed one of the pillows missing and then checked the bed and the sheets had not been changed. I went back down to the front desk. I got a, I'm sorry that happened. The desk person was nice, but nothing was done about the lack of re-setting the room. They didn't say we'll make sure you get another pillow and someone to change the sheets tomorrow. At that point, I didn't want anyone back in the room.

The breakfast was great- they were out of the fresh fruit and yogurt after the baseball team came through and I would have loved for them to replenish it but it was there earlier. I also would have loved some grits, even instant like the oatmeal would have been nice, but they had hash brown potatoes. Server was nice! Also the hotel called my cell after we had been gone about 45 min and reported that I had left a yeti type of cup- which I appreciated!

The lighting in the room was very dim- the bathroom was fine.

Location is great, close by to restaurants, shopping center and few miles from JAN airport. Friendly customer service and cleanliness of the room.

None

The check in staff went over and beyond The manager introduced herself and helped us find a notary

I requested a handicap room and booking.com did not book it. It cost over $100. More

The location was perfect.It is located next to alot of restaurants and shopping.Staff was very friendly.Hotel was very clean.

Pillows were not the greatest.They were very small and went flat when you laid on them.

I like the indoor pool.

Room was small based on how many people we had

Our flight was delayed by 6 hours. We arrived at Jackson Evers Airport at midnight only to find that we had very nearly no way to get to the hotel. There was no shuttle, it was not walkable, and no Uber or Lyft drivers took our fare. We rode with someone who happened to want to make a few bucks that night. It would have been nice if there had been better transportation options!

Bed was very comfortable. Room very clean. Hotel in great area near airport with lots of shopping and restaurants

The hot breakfast and the room

The pool it was advertised as a heated indoor pool but the water was too cold for a indoor pool

I like that this establishment was clean and comfortable.

There was nothing that I didn't like about this location.