I've been on a lot of trips. Many hotels. I recently joined the Hilton Honors and started coming to Hilton Hotels. This was my first visit. Dear lord.... The staff is amazing. The room is clean. Everything is nice and quiet. The bed is amazing. The amenities are perfect. Breakfast was great. I'm Hilton for life now.

Breakfast was great! The choice variety was excellent and the staff was outstanding. The attitude to accommodate was so welcome and assuring.

Renovations were in progress which unavoidable but a little inconvenient. But I was made aware of the circumstances upon booking and was still very comfortable.

This is where we stay whenever we visit Madison. The staff is wonderful and breakfast is always a plus. They are currently undergoing renovations and were careful not to begin working until 8 am or later.

One staff member in the kitchen was a little rude.

Just renovated. Everything new, tasteful and extremely clean. Beautiful bright and new bathrooms.

Thought breakfast was included but not the case.

It was in a city called Madison. I did not expect it. The location was central to a scenic reservoir, restaurants and shopping. A great paved hiking trail. Very scenic area with great southern hospitality.

No complaints

What I liked, was the property was in a nice area. Even though, it was still about hour out from the event I was attending. Further, when you walk in the door, it smells very clean, the layout of the common area was well thought out, and up to date. The staff was friendly and very accommodating. The rooms were clean and comfortable. Moreover, the breakfast was good and good options on food choices. There were plenty of parking and close to the property. I got a good night's rest and I would stay here again.

It would have been better if it were closer to my event. It was a long hard drive coming back, later at night. Also, the breakfast was good. But, it would be even better, if it were complimentary.

The hotel was nice, clean, and a good price. The staff was very friendly and helpful.

I reserved 9 rooms for a group of 25. The rooms were not cleaned and ready for us to occupy when we arrived at check-in time. Our group waited in the lobby causing us to have to change our schedule. Some rooms were not ready when we had to leave for our event at 6pm.

A quick getaway for the Memorial Day weekend for my girlfriend and I to cycle on the trace and the Ridgeland multi-use trail. Upon arrival the grounds were very nice with blooming plants, etc. The staff was amazing. Everyone greeted us coming and going. All of the girls at the front desk were great to deal with. Always smiling, talkative and extremely helpful. We ate breakfast onsite the two mornings we were there. Our room was very clean and fresh. Plenty of towels and the A/C will freeze the room. Bathroom was extremely clean. Food was very good and the staff was polite and always helpful. Can walk across the wooden bridge to a few places to dine and a grocery store is less than 5 min away (behind the hotel) Be sure to request a room that faces the water. When we checked out, all staff that was there (we saw them throughout our stay) wished us a safe trip home and please come back again. We will be staying here again in the fall of 2022. Highly recommend this location.

Everything met or exceeded our expectations. Staff and facility were great. Nothing we saw needed any real attention. Odd these days but this hotel has their priorities in order.

The breakfast was delicious and I appreciate all of the different items I had to choose from. The location was great! I also appreciated the complimentary water.

Nothing!

Very convenient, excellent customer service, beautiful room, loved the 3rd floor because it was quiet and had a view, will love staying here in the future! Thank you!

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