The staff were amazing. They were quick and friendly when tending to our needs. The space itself was large enough for my family of 4. It was very clean and the beds were comfy to the point where I didn't wake up sore. Lobby is open 24/7 so late check ins are accepted.

There are no handle bars to get out of the jetted tub so you have to be careful of getting out and our shower handle bar to open the shower door was loose. Confused about the old t.v. in the bathroom. What's the purpose of it? It's not loud enough to hear if you're in the shower or using the jetted tub and the quality is 480 at best. Definitely an early 2000's model of t.v.

I loved the location. It was close enough to walk but a decent distance where you’re not in the middle of the stip.

There were red stains on the couch, I just didn’t sit near it but definitely not a fan of that.

Facilities in general were very nice and clean. Had all necessary to have a great stay. Included kitchen and bathroom appliances were as described in Booking.com. The facilities are connected to MGM Grand through a walkway. The walk to The Strip and The Miracle Mile Shops is about 15 minutes.

The sofa bed in the living room was uncomfortable. The mattress was too thing. Should have a thicker mattress or something like a Murphy bed instead. The shower of the extra bathroom was clogged.

The view was amazing. The room was very nice. Access to 4 buildings gave us choices. Inclusive valet parking was nice. Bed was comfortable.

One of the TVs weren't working until the 2nd day. A tech had to come repair it. Our shower was dripping water constantly, the sound was annoying. Our shower head was dirty with caked rust amd calcium build up. The hot tub had not been cleaned thoroughly so we opted not to use it. The toilet in one of the bathrooms backed up. A better inspection/cleaning process before we arrived would have likely helped.

Having someone park my car and help get bags

The last day we had to park our car at the mgm

large spacious, very nice!

valet parking in bldg 3 would close early, was told we had to park at MGM casino parking, later found out could park valet @ bldg 2.

Great location, quiet, comfortable, nice facilities; pool was clean and comfortable to spend time at b the bathroom was huge and bathtub nice for a soak. Unit was large with a full kitchen.

Unit entire unit could use an update; carpet cleaned, paint, and worn furniture with more thorough attention to cleaning small details. There was tape all along the top of the armoire where someone taped decorations, small details seemed to be overlooked but overall a nice unit and none of it would have affected my stay. There are scuffs and dings on the walls, doors, and furniture that give the unit a slightly dingy look but nothing that can’t be ignored as didn’t take away from overall stay. The unit needs a good going over to keep up with the appearance of the entire properly.

We were in a UPH Tower 1 suite. We LOVED the fact that we had a full kitchen. It made the whole experience feel like a home away from home. The view was amazing and the jacuzzi tub was such a treat. We also loved the pools and fact that we were separated from the whole “casino” feel (and smell). Such a breath of fresh air when you got to our tower. ❤️

While the carpet was plush and clearly high quality it needed to be deep cleaned in one spot in particular. It looked like the previous guest had a major spill right next to the bed.

Everything was very nice and looking great.

Last night, I couldn't park at the Jet. I was asking to drive to the MGM parking lot. Although they did give me a free parking voucher. I had to walk back to the Jet with my family at night.

Room was very comfortable and spacious.

One of the sinks had a spray issue. Thermostat kept resetting the temperature.