The beds were super comfortable so we woke up refreshed every day. I'd recommend anyone to try and obtain a river view room if available. The hotel has fully integrated the Hilton Honors app so it is super easy to check-in even before you leave home, set up your bluetooth enabled room key, arrive to the hotel without ever speaking to hotel staff once, and to check-out with zero human-contact the same way through the app. The app also allows you to choose an available room from home, giving a lay out that shows if you'll have the option of a river view or not. The app seems to work well and so we had no issues with it so would definitely use it again. The housekeeping staff is attentive and (although a room will not be cleaned by default unless your stay is over 2 nights) can provide you with re-supplies if you happen to pass them in the hallway. The front desk is equally responsive.

At Embers restaurant it seems best to stick with the less costly dishes (standard American fare). Specialty items like what we had (a Jamaican Jerk dish) take longer to prepare and are not worth the wait. Otherwise find food alternatives outside of the hotel.

Closeness to restaurants and shopping. The front desk staff was courteous and efficient. The room was clean.

Feel the price per night did not equate to the room I received. Granted, there was a convention there during my stay, but I paid almost $900 ( 3 night stay) to look at construction and a parking lot. The room was on the dark side in terms of lighting even with all the lights on. A few minor things did not work in the room even though we were told the room was recently renovated. I have stayed at other Hilton properties and paid less but for a better room.

Timothy went above ad beyond to be helpful to us. He is great employee. He asked us if we needed help. We were looking for an ice machine. He took our cups and filled them with ice from the kitchen. When he saw us sitting outside, be brought us a bucket of ice! I believe he works in facilities. He is not wait staff but was so helpful and pleasant

Generally ok, clean and functional, but clearly needs updating in many ways. No soft close toilet seats in 2023? could not find USB outlets and regular outlets for chargers were hard to find and access; again, 10+ years behind the curve. could not find the wi-fi password, again, time to catch up. Check in staff was superb, bed, linens, pillows all very good, ok tv channels, nice river view. Decent value.

no easy access to outlets for charging devices or built in usb outlets. no soft close toilet seat. decor was ok but dated.

Top floor room

The chess tournament meant there were no seats in the lobby,and when waiting for my daughter I had to stand for over 10 minutes because people left backpacks and jackets on chairs. I am recovering from a physical ailment that makes being on my feet for very long very difficult.

The bed was comfortable

The view

room looked good, clearly been update since my last stay. bar is great breakfast is great shuttle to the airport is very convenient

bathroom have not been updated (same condition as my last 2 stays) clear marks of water damaged could have better bath products (only soap bar provided) extremly noisy: no sound insultation between the rooms

The room was very big. The cookies they gave us upon arrival were a nice surprise!

A window in our room had a leak, and cold air was coming through. The room would not warm up. We had to leave the curtains closed all the time.

It's location in the Philadelphia/Camden County area is terrific for me- many friends right in that area. My husband and I have stayed at this building under many owners and have always had a pleasant time. Also, it's always been clean and comfortable.

Not a dislike really, just was disappointed there was not a wider variety of food at the bistro. The coffee shop was also closed but there was a waiter in the bistro who made an excellent latte in the morning.

Overall, the hotel was nice enough.

I requested a low floor due to the fact that I’m handicapped but, was put on the 7th floor. I would not be able to go down 7 flights in an emergency. Also, front desk didn’t tell us about breakfast upon check-in. We would have liked to know.