The staff was made aware that my visit was for medical purposes and was very accommodating with my room location and my request. I would recommend that the hotel install a microwave inside the rooms. My only complaint was the young lady at the front desk. When checking in, she was not helpful to her coworker or me, and when checking out today, I asked for my receipt she replied that she would email it, and three hours later, there was no email or receipt. I had to call her again for my receipt. Again, she replied that she would send it to me confirming my email address. I called at 12 am. on the 26th and spoke to a gentleman at the front desk. I explained that I never got my receipt, and he was able to help with emailing me my receipt.in addition, most Holiday Inn Express offers complentary breakfast, but this one doesn't, although I thought it did when I made my reservation on Booking.com.

The front desk staff were so nice! Anything we needed it was always a yes and they were glad to help. The breakfast was decent. One day the French toast was burnt on one side , but they had a variety of items ( Pancakes, French toast,bacon, ham,sausage, muffins, cereal, fruit, donuts, bagels,toast) Had a few types of juices. It is in walking distance of Citizens Bank Park, Lincoln Financial Field and Xfinity LIVE! However, one of the streets that we had to walk down was pitch black with a fence lined with bushes so I was a little uneasy walking that at 10PM . We walked to and from the stadium the first night ,but opted for a Uber the other nights. There are Ubers everywhere after the games so there is not an issue with ever getting a ride. The walk is about 20-30 minutes. A little over a mile. I do not suggest doing this if you have any issues walking . The shuttle bus drivers were very nice . We did not have any issues getting picked up from the airport or going back. Carry cash for a tip though.

There are some updates that need to be done. It is an older building, but our room was clean and comfortable. They should have ice machines on each floor . There was only two floors that had them.

Locations was great!! Right off route 76 as we traveled from Nj made it super easy and from the lines in the front desk I was sure the airport was close by as well. The chef made us some amazing food and prices were super reasonable for a city. During these hard times I would like to say thank you to the staff for doing a incredible job! We stayed at the hotel a few years back for a game and let me tell you the renovations are out of the world!! The rooms were great (we had a nice city view as well) the stand up showers are so useful. Can’t wait to make another trip to Philadelphia!!!

I could tell this was a brand new hotel, everything was pristine and the lobby had a great cozy rustic feel that i loved. Rooms were exactly like the pictures, and most importantly bathroom was clean and in order I was traveling with small children and the staff was super accommodating and helpful, we had come back late from the city and were able to provide us food late night. Very close proximity to wells fargo center Parking was easy, however build in a few extra minutes to get your car as it gets crowded

Not walkable to center city only the stadiums

Location was excellent only a one mile walk to stadiums. Valet parking was a plus, friendly, helpful and courteous . The staff at the front desk and bar were also friendly, helpful and courteous.

Parts of the hotel are tired, couldn’t find ice machine. The room had no directory explaining where it was. I got off on several floors, but no luck and finally went to the bar. The chef never showed up and it was a Saturday. Long wait for elevators and WiFi was worthless.

The rooms were perfect. The view from the window at night was beautiful. The room was clean and neat. Our television worked, and this was based on the reviews I read, that the Wifi was not great. The elevator was clean fast. The staff was exceptional, even down to the parking lot attendant. The valet parking was great and the valet personnel was very informative and we were able to find the places we wanted to eat because of their direction. We were there for our nephew's funeral and the hotel was close to everything and 15 minutes from we had to go. The area felt safe.

The hallway had an stinch. It was not very strong but strong enough that it was noticeable. There was no microwave. Everything else was wonderful.

The staff were polite, caring, and accommodating. We had an excellent dinner on our first night. We were in town for my daughter to have a major surgery to repair her wrist following a fall on ice, so it was a stressful time. The staff made us feel welcome and safe.

The only thing we could have used was a luggage cart, especially since my daughter was unable to carry anything. That said, a staff member helped us take our luggage from our vehicle into the elevator when we arrived.

Inside of the hotel looked classy and clean. The room I stayed in was cute and modern. It was clean and I had no complaints about the room.

PARKING. Poorly designed valet system unfortunately and with the location you sometimes have to wait on an expressway to turn into the hotel loop as cars are lined up waiting for valet. Definitely not a last minute pull in place to get to your other destinations on time.

Our trip was for an engagement my girlfriend didn't know about. The staff was friendly and great. They even left a gift in our room at no charge to say congratulations.

There was only one thing I didn't like and that was our room arrangement. We reserved a king and they overbooked due to a John Mayer concert so we were downgraded to a double queen room for the same price. They put us on the 15th floor tho for a decent view.

Room was very clean and comfortable. Hotel lobby was very clean too. There was a lot of construction around the neighborhood, and that was not pleasant, but once inside it was very nice. Great continental breakfast, but a bit pricy. Very close the the arena.

There was a lot of construction around the neighborhood, and that was not pleasant, but once inside it was very nice. Great continental breakfast, but a bit pricy