Roach in hallway. Bathroom floor dirty.

Lovely hotel, based very central in downtown Philadelphia. The room I had was very modern and quite spacious with 2 Queen size beds, There is a complimentary breakfast in the morning, which was decent enough. The staff at this hotel were superb, they were very helpful with any questions I had. The hotel is very close to a Metro station to get about Philadelphia, but there are loads of places to visit that were within easy walking distance as well.

- good room price for central downtown location - many sights and metro stations in short walking distance - friendly, helpful staff - continental breakfast buffet with good amount of choices

- as a European I found it strange that I was not able to open the windows and that the aircon was on 24/7. - the room had many windows and was very light, but through every window others can look into the room (incl. bathroom), so all blinds need to be closed during daytime when getting dressed.

Had a great stay at Fairfield downtown, nice and pleasant staff, always available, had a little plug pb with my room on arrival and was reassigned another one right away. conveniently located in walking distance from everything, nice breakfast and restaurant, would definitely return

Only negative memory is my asking for an extra hour for check out being turned down, after a 8 days stay ( they do provide storage for luggages if your flight is later on the day..)

I thought the entire staff were so friendly and ready to help with anything I needed, including when a stranger dropped her keys down the sewer drain, I went in to see if anyone could help and they didn’t hesitate to help her, she got her keys back! The continental breakfast was very good (although some days pancakes would have been a nice change), but I am not complaining, they had a variety to choose from and it was delicious. House cleaning were always on point if you needed them. It was a lovely 4 days and I truly was sad to leave. I will return in the future and will recommend this hotel to anyone traveling there. The costs were reasonable, and well worth every penny spent.

I can’t say I didn’t like anything, a bench to sit on outside for us smokers would have been nice, but, it isn’t something this hotel caters to and I can respect that.

Staff was super nice - everyone said Hi and we felt like everyone we saw liked working there - sometimes you can tell when a place is just not a great place to work but I didn't get that feeling at all. Breakfast was good - lots to choose from and never seemed to run out of anything! And the location was perfect! So many wonderful restaurants and shops. Walking distance from lots of historic places! Was really convenient to everything!

The room was pretty small - I hit my head on the TV several times even though we had pushed it against the wall as much as it could be pushed back.

Location, breakfast, very comfy beds and a good price.

The shower was always cold, didn’t matter what time of day it was a freezing cold shower. We walked several miles a day as we were there for a convention; we tried at night and first thing in the morning, no difference.

Perfect location, very friendly staff, extremely clean and very quick service. Comfortable bed.

Breakfast was not great, there could have been some vegetables and more fruit (they had black bananas). Internet didn't work for me but reception provided me with a phone number for their service to connect me manually, which worked out well in the end, but cost me 30 minutes.

Great breakfast each morning. Room well kept. Bed was very comfortable. Staff were all very helpful and friendly. Locations was perfect.

Bath towels were small and not of great quality. Did find fly in water dispenser downstairs and the sitting areas had worn furniture and carpets needed cleaning.

- Great Location - Lovely room, clean and spaciousness - Beds and shower were great - All the staff were so nice and obtained great customer service skills always greeting us and assisting us when we required.

- The bathroom door kept locking due to an issue with the lock so couldn’t close bathroom door over without being locked in. Needed someone to get a coin to get out at the other side.