Good location to visit NYC. Easy transportation to Manhattan, both the Financial District and midtown. It is a nice neighborhood with plenty of restaurants and shops. Convenient kitchenette. The room was comfortable. The staff was kind and tried to be helpful. The hotel does not provide any room service. The lack of service was not communicated at booking. We receive information on their policies at check-in. It was too late to find a better accommodation. The hotel was not cheap. It was more than 300$ per night. So, the value per dollar was very low.

We stayed 10 days. No room service was provided during the stay. We have to take the trash out. We were required to take used towels and lines to the front desk. We did that on the morning of our sixth day there. We were expected to wait for the personnel to wash and dry the linens. We did not get clean linens until past midnight and had to set the bed ourselves. Even though we had booked the room until January 2, we were awakened by a cleaning person on the morning of January 1 at 9:00 a.m. They were mistakenly attempting to get the room ready for the next guest.

I was pleased with our choice to stay here. We are a family of 4 and stayed here for 3 weeks during the Christmas holidays. I had read some not-so-great reviews and was unsure what to expect but we were very happy with this hotel. It was much more affordable to stay here and take the PATH train than comparable places in NY. The PATH train is an easy 9-minute walk. We had no issues using it or the metro. Our view was lovely- the NY skyline and the World Trade Center were visible from our window. The room was big enough for the 4 of us and was clean. Free washers and dryers are nice with a longer stay, and we used the kitchenette. The staff were friendly. There are restaurants, grocery stores, a mall, a target, and more all within walking distance or a short Uber ride. The area was safe and pleasant to walk along the water. Liberty State Park is a short drive from the hotel.

As the rooms are cleaned weekly, it would be nice if the rooms included a broom and some basic cleaning items so that we can clean it ourselves. Naturally, things get untidy but we had nothing to clean or sweep with. The room had a dishwasher but it did not clean the dishes well. There were not enough utensils for 4 people.

What a brilliant week we had in Jersey City. The location is amazing- 5 minutes walk from the Path train to WTC and with a fabulous view to Manhattan. The apartment was spacious and comfy, with a great well equipped kitchen. There was the option to hire kitchen appliances but these were in short supply during our stay. We still managed to cook on the stove and in the microwave. The apartment was really well stocked with everything you need such as shampoo, shower gel, washing up liquid, bin bags and tea towel so you really don’t need to bring much. I would highly recommend this place to anyone visiting New York.

Shower was quite poor and could do with updating

The staff were exceptional. The location was just great….any easy walk to ferries, light rail PATH trains and supermarket. There was a very handy shop at the reception which we used on our arrival as it was 6am. Jersey City was a lovely spot and very, very quiet. The light rail trains went by on our side of the building at a distance but very unintrusive. Curtains were great, they blocked out the light so the room stayed dark until ready to get up. Full size fridge was great for our groceries shop.

The only thing that I thought would be good is to have a dispenser for washing liquid and dryer sheets in the laundry room. I got there to wash and there was nothing there…of course I forgot to look in the shop. Not a negative but just thought it would be handy.

Very convenient to New York City, 7 mins walk to Exchange Place Path station and 1 stop to WTC. Hotel room was a good size room with a kitchenette, which has a full size refrigerator, dish washer and a small cooking unit, we did not use the kitchen this time because we were there for two days only, next time if we stay longer, it will come in handy for at least making breakfast.

We got a room on the side that was next to the trams track, we can hear the trams up until 2 am on Saturday and it was hard to go to sleep. We will try to ask for a room on the other side next time.

location , cleanliness and especially the staff.

toilet seat broke in two pieces the night we checked in. spoke twice to front desk. because of the holiday weekend I understand that maintenance was not readily available but other than that no problems

Juan at reception was excellent, always cheerful and even great with some difficult customers we saw once or twice. The room was comfortable and clean, any issues were fixed quickly and without fuss. We loved the free laundry facilities and the location close to two PATH stations and lines meant that you aren't more than a few minutes from Manhattan. You're also close enough to the great restaurants and shops of Newark Ave. It was a lot cheaper to stay here than in Manhattan and definitely worth it.

The passing trains may annoy very light sleepers, but it didn't bother me too much.

Our stay at Sonesta Simply Suites Jersey City was very comfortable. The room was spacious, homey, and equipped with kitchen appliances, making it feel like a home away from home. They also offer additional appliances like crockpots and waffle makers upon request and availability, which was a nice touch. The on-site free laundry facilities were incredibly convenient—you can either purchase detergent at reception or use machines with built-in detergent options for a small fee. The staff were friendly and helpful, and the hotel’s location near the train station made getting to Manhattan quick and easy. A helpful tip: when commuting to and from Manhattan, be cautious with taxi drivers to avoid being overcharged. Overall, a very pleasant stay that we would highly recommend!

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We were very happy staying here for our NY stay. It is an easy walk to the PATH station across to Manhattan and also ferry terminal which will also get you across the river. The kitchenettes in the rooms were very adequate to self cater (we enjoyed having breakfast in before a big day sightseeing) and there is a Whole Foods close by. Also good eateries around. Having laundry facilities was an excellent plus as well. Staff were always helpful and friendly.

Just few minutes walk away to the both path (WTC and 33nd street for Manhattan). The view of Manhattan from Jersey City absolutely amazing. The room was very large and clean. Staff was very nice and welcoming. Car park in front of the hotel is very convenient and price are good compare to most of car park in NY.

We can hear the other rooms around, people taking shower, talking, etc... maybe we wasn't lucky and had noisy neighbors. Price is a bit high, a bit more expensive than the 4 stars hotel close by. We keep the reservation anyway because the room was a bit largest than the other hotel. We had a good time :)