Breakfast was a great perk! We weren’t expecting the free play so that was nice too. Everyone was very nice and accommodating. The hospitality staff we came in contact with were very nice and helpful! We also loved being on the track side and watching the horses and drivers jogging and practicing in the morning. What a fun view!

Not applicable. We enjoyed our stay and will be back again next year for Kingdom Bound 2025! You could maybe offer rooms for that as a discounted rate? Just a suggestion.

The staff was exceptional and very friendly from the front desk staff to the kitchen staff extending to housekeeping as well. They made time to answer any questions that I had, the complimentary breakfast was great and there were no limits on how much you could eat.. got a chance to experience live concerts amazing! just amazing! And they were free..,,.... I would definitely recommend

I have stayed many times. Always enjoy the food, casino and entertainment. Breakfast is decent and plentiful. Rooms are spacious and comfortable.

The last 2x I have stayed the rooms have not been as clean as they should be. For the price, rooms should be in great shape upon arrival. I also haven't had the room I've booked but when questioned, they state no other rooms available. 😞

Super clean, nice comfortable

I liked everything

The entire experience was excellent. The room was spacious, the bathroom was the largest bathroom I have ever seen in a hotel, the staff were friendly and always greeted us. The front desk staff were very sweet and accommodating. We also received $10 free play for each day we stayed. The staff in the gaming center were equally as friendly. Even the security guard were nice. Also, free hot breakfast and it is a rotating menu and had many options. Wifi was excellent, room had ample TV stations and it included a robe, mini fridge, mini pantry draws and a Keurig. Anytime we needed towels, we went to the front desk and it would be in our room when we returned. 100/10 my husband and I will stay here anytime we are in the area.

The breakfast was a nice bonus but sometimes the potatoes were undercooked. The ac needed to be cleaned and there were some broken usb outlets.

We chose this hotel as a well-reviewed budget option with breakfast included.. Little did we know that we would wake up and open our curtains to see trainers exercising their harness racing horses just a few feet from our window. Breakfast eggs were fresh made, as was the fresh fruit salad because the casino has an active kitchen on site. Staff were uniformly kindly and responsive. We'll be back again...even though we are not gamers! Free, well lit, parking across the street from the hotel...with security cruising the large lot.

The choice of television channels in budget hotels is always very limited. This is not exception

it was really nice and comfortable. Staff was friendly and helpful. food was good, too!

the only entrance to get to the room was a bit of a hike. I understand it’s a casino and safety/security measures are in place. We were not prepared for that and could have packed better to carry things we wanted to bring. We are still young enough and able to do the extra walk. I just think it would have been helpful to know ahead of time. I did see there was vallet parking, we could have done that. Overall, things were so great and we will be back!

We stayed here overnight following a Buffalo Bills game. We had an early flight from the Rochester airport it the hotel fit the bill. Location was great, only 35 minutes to the airport. Our room was huge, nicely decorated, very comfortable bed and large bathroom with a great shower. The room looked directly out onto the track and in the morning we could see the horses training. Breakfast was included and was standard but good. We had dinner in the Pub with standard fare but it was as expected and fine for us. The housekeeping staff does a great job! Very clean.

The rooms are not very soundproof and our neighbors were very loud late into the night and it kept me awake. This is a construction issue but, the floors are all tile and not a lot of sound absorbing surfaces.

Room - was clean, spacious and comfortable. Breakfast - was fresh, varied and the staff were very helpful. Clean - the hotel was clean, all the public areas were clean and we were notified of any works being done in order to be prepared for it.

There was nothing I didn't like.

Good and thank you for supplying. We stayed there because you were close to the air show..surprised you didn't offer a shuttle to air show especially since I found out you gave free tickets to some of your guests...would of paid a few extra bucks for the convince since your valet was so far from hotel part.

Valet too far from hotel....