Absolutely loved the room and the amenities. The value was excellent and the staff was friendly. Pool and Hot Tub were excellent. Lots of things in walking distance.

The spa tub in the room either hadn't been used or cleaned in awhile and when we turned on the jets a bunch of dirt and black stuff came out into the water. Also, there is no coffee maker in the room and no coffee station available until 6am. Something to be aware of if you are an early riser and need that morning cup before 6.

We had a riverside balcony view. It was gorgeous. The grounds themselves looks beautiful with lots of bold-colored mums and fall decor (pumpkins, gourds, etc.) The outdoor courtyard was lovely and the firepits definitely added to the ambiance. The meal we had at the restaurant was delicious and we liked the bread basket a lot.

Our exterior of our door had pry marks that were a little unnerving, but ours was the only door with those marks. It was a bit pricey but don't travel much so maybe that's how much hotels cost now.

Being on the river, watching the boats and having a balcony. The bar and food there is excellent. Pool and Jacuzzi very nice. Lots of parking, tiki bar outside. Walking distance to town . Fresh towels brought in daily we stayed here a few times and the other times we had rooms with wooden floors this room this time had rugs on the floor. I prefer the wooden floors so next time I’ll ask for that, but it was still nice.

our door to our hotel kept sticking. We had to keep pulling it shut. Also, the light when you walked in was not working, but that was very small things.

If you can get river view, do it! Truly one of the best views of the river/shipping channel ever! And when a ship does pass by it is so close! Gorgeous views from foggy mornings to super sunsets, and the property is lovely with Adirondack chairs to rest and watch the river. The room was lovely - comfortable beds, incredible view, old River feel with a huge shower. When we were there the pool and gym were being renovated due to flooding so I can't speak to them.

The view to the river and to the islands was very beautiful. The room was in a good quality, the beds were very comfortable.

It wad not clear if we can have breakfast or not (even by payment). I had an issue with the reservation, they did have our booking reservation ( while we already paid to booking…) they tried to help but they could do more, we spent too much time in the reception to set our rooms, we doubled paied for the room, to booking and to the hotel, we got a refund a month later ….

It was clean. The location was great to see what the 1000 Islands had to offer. I would definitely go again and stay with them.

We had a room with a balcony. It could of been a little cleaner, lots of cobwebs. The rooms could use a little updating. They also need to have garbage disposal in the parking lot. After traveling you need a way to dispose of the stuff in your car. It made it a inconvenience to have to find somewhere else to dispose of things before heading home.

We have been wanting to stay at this hotel for some time. We had never been to Clayton before. The location is perfect, right on the St. Lawerence River. I enjoyed sitting on our balcony and watching the ships go by. The outside seating area was fantastic, with the fire pits. We also ate lunch and dinner, and with the weather being perfect, we ate outside. The food was fantastic. The service/staff were excellent. Turn down service and chocolates were brought each evening. We were able to walk right into downtown Clayton from the hotel.

The bed was not overly comfortable for my spouse, who has a disability. She did not sleep very well. The couch was also difficult for her to get up off of. We did not request an accessible room. There was some construction work taking place on the seawall, so it was a little noisy. The young man with the leaf blower at 7:30am each morning woke us up. This does not take away from the overall fantastic time that we had,

Property was clean and well taken care of. Location was great. You can walk along the river on the sidewalk (5 minute walk) for restaurants and some shops. Pool was clean and kids loved it. There is complimentary coffee, tea, and hot chocolate on each floor every morning which was great!

They only came once on the first night to empty the trash and clean the room up. Also, we wish there was a breakfast buffet option instead of a sit down restaurant.

Everything! Nice welcoming at front desk. Room was wonderful. Large, clean, quiet with an amazing view of the River. Breakfast was delicious and the gentleman waiting on us was friendly and made sure we were happy. Power went out Tuesday evening. High winds. Fire alarm armed. Men at the front desk were concerned for the guests. We sat in the lobby and fire dept. arrived and gave the all clear. Fire alarm was shut off. Power returned a bit later. Overall, impressed with hotel employees response to this issue. Well done!

Loved it all.

The young lady that greeted us upon check-in was very nice and professional. The room was very spacious and comfortable. The towels, sheets, and other amenities were very nice. The view from the room of the St. Lawrence was beautiful. The location was near all the shops and restaurants in Clayton.

I was disappointed with the lack of elevators. One elevator was broken the entire time and both elevators were out of service on our 2nd day. I had a question for guest services and there was not anyone at the desk, so I went to the check-in desk and the girl ignored me while she chit-chatted with another employee.