The hotel itself was clean, appeared to be properly maintained, and the staff was polite and professional. The breakfast had good variety.

The location is not the best. It was fairly loud yet still seemed sort of isolated, where you may expect more crime. We did not have any issues with crime during our stay, it just seemed like the type of area that would be prone to it. Also, while the breakfast had a very good variety for a hotel breakfast, it did not have the best quality of food. It also seemed pricey. However, compared to the other hotels in the area, it is comparable.

The actual rating is 2 stars, not 3. Nevertheless, the hotel is very clean both in the room and in other areas. Daily change of towels. Very friendly staff. The room is equipped with a toilet, a bathtub with a shower, a refrigerator, a hair dryer, everything works as it should. The only small complaint I have is the breakfast, it was weak - nothing fresh (except bananas), no salami, no cheese... sometimes even toasted bread was not available. Coffee and juice good. Overall, I rate the hotel very positively - except for the average breakfast, everything was fine. The fee for using a credit card at the reception is 20 USD (!) The bus 160, 163,164 that goes to Manhattan (3 zones for 4.50 USD) stops right outside the hotel, it is quite difficult to find the bus stop back from Manhattan :)

see above

The staff, especially the men on the front desk, were excellent. As many other people have said, it is a good place to catch a bus into New York City and the fare was surprisingly good. The hotel is well situated for a very large nearby arena. To have a bedside clock was an advantage. The room lighting was good. During the weekend the breakfast time stopped later than during the week, something that a lot of places should do, but don't. We took a taxi to one of the New York airports and the company they selected for us was excellent.

Because the hotel is near the arena they often have groups, which can mean the breakfast room is very full, especially on weekends. Breakfast had scrambled eggs which were more like little dry yellow bullets. One of us stopped having them after two mornings.

I liked that the location was very convenient for NJ Transit—it only took us about 15 minutes to get to Times Square. The hotel staff also provided us with an information sheet about it, which was really helpful.

The breakfast area was a bit small, and there wasn't much seating available. They didn’t have a great fruit selection—just a few green bananas. But aside from that, the breakfast was good, with a nice variety: bagels, oatmeal, cereal, eggs, waffles, and more.

The personnel was helpful, kind, and friendly, mainly the people serving the breakfast. It was about keeping the area and also responding to guest requests. Sandra and Juan were aware of our needs.

The other guests were disrespectful, making a mess with food and acting without boundaries. I do not want to point to nationality, but it would d be helpful to set some limits and rules regarding the common area, like the breakfast area. I would like to recognize the personnel's hard work in keeping the place comfortable.

Location near American Dream Mall. Bus stop for bus 160, 163, to Port Authority(Time Square for $5,15) in front of hotel. Spacious rooms. Decent breakfast ( incuded) They opened the meeting room to sit for brfst when eating area was crowded. 24 hour reception. Connected rooms.

Variety of food at brfst can be improved. But you can eat everyday

Hello Staff, the Breakfast Set Up was Excellent! The Food Variety was Excellent! The Breakfast Staff were Extremely Friendly, and Professional. The Hotel Location was Midway Between Our Next Destination and worked out well.

Hello Staff, During Our 1st Stay on at 31 MAY; We Requested and Received extra Pillows and a Blanket which We Received from the Staff=Most Appreciated; However, During Our 2nd Stay, Although Requested, No Extra Pillows were Available.

The hotel's location is great. Close to Newark airport, New York and Jersey Cities. Many shopping malls, restaurants, cafes are close (by car). Staff were nice and helpful. The room was spacious, clean and comfy. So was the bathroom. Wifi was very good. The hotel had a large car parking. The breakfast was very good but no plenty of options.

- It rained heavily in the last night and there was water leak from the window to inside the room. My luggage got wet. - The walls isolation was not perfect. Many times we were impacted by the noise in other rooms or in the aisle.

We chose the hotel because it suited our budget for a longer stay, we needed accommodation only to sleep over. The bus stop is right next to the hotel and we were in Manhattan in about twenty minutes.

I didn't like the fact that they didn't change our sheets even though we stayed at the hotel for 14 nights. We asked at the reception for clean sheets, but they were not replaced.

The location was perfect for the activities we had planned at the American Dream Mall. Breakfast was good and had a lot of different options. We also were able to catch the bus to Times Square from right out front of the hotel which was perfect.

The bathroom did not have a vent/fan causing it to be very humid and muggy. Droplets were dripping from the ceiling which made showering uncomfortable.