The hotel is very clean and quiet. I requested an ADA room. I called the night before my visit to confirm. I thought the room would come with a roll in shower. The room that was reserved only had a low tub and no grab bars. My mother cannot lift her legs so I was disappointed. When I checked in I asked if there was a room available with a roll in shower and, fortunately for us, we were upgraded to an ADA suite with the roll in shower and two bathrooms.

My only complaint is the one room in the suite with the roll in shower should have had the king size bed rather than the queen bed. Also, since the beds are high, possibly having a small step stool to make it easier for a handicapped person get up on the bed.

food was good

on our first night there our A/C unit died in the room. It was tough to sleep when it is 84 degrees in your room. Joanne at the front desk and the maintenance dept tried to fix it but no luck. They were sold out, so we had to sweat it out. On the 2nd day we transferred into a room with A/C we went from 84 to 68. They took good care of holding the new room till we could get back to pack and unpack. Fatima worked on our bill during our check out.

Breakfast was great should start at 6 everyone morning. Parking was ideal . Staff was courteous and friendly throughout my stay from front desk to housekeeping!. Id definitely recommend to friends and family and will be back

The sofa bed mattress was not soft could feel the springs I recommend adding mattress cover soft top

We stayed here because we didn't want to stay in NYC as we had a rental car, and this was very convenient for Greystone Station with less than an hour on the train into Grand Central. Also chose this hotel as it had two bedroom suite and we were travelling with our adult son.

Noise of the AC. Uncomfortably loud with ours on, and still quite loud overnight from other guests when we turned ours off.

The hotel was clean and spacious. The location was great. The accommodation was value for money. I would definitely stay at this hotel again and recommend it to my family and friends.

The payment settlement system employed by the hotel caused a bit of confusion and was quite frustrating for me. However, the team was very accommodating in resolving the issues experienced.

The staff in all areas was friendly. The room was very clean and modern and it had all the safety alarms in place. The shampoo, conditioner, and body soap are amazing. Kudos for that! Having restaurants within walking distance was really good. Close to the highway. Very good Location. I felt safe in the hotel and the neighborhood.

Breakfast was ok. It did not offer many hot options but enjoyed the homemade waffles.

There wasn’t fresh fruit available at the breakfast bar. In the past bananas were available along with apples. There was only one apple the two mornings we ate there.

Excellent room -we had the king suite and had a full fridge & kitchen . The fire pit outside!!

One of the waffle irons needed cleaning - the waffles kept sticking . But the staff was attentive to all needs and very responsive .

The rooms are clean and free parking, not very far from NY city

We had prior reservation but front desk couldn't find it and had tough time to sort that out. Finally they find it out which doesn't make sense why they didn't initially.

Location,cleanliness

They ran out of waffles during breakfast and they never answered the phone at the front desk