The grounds are stunning, and the location is excellent.

I got the impression that every hotel staff member I encountered was in the wrong field of work. No one seemed happy. Not once did anyone provide a good level of service. They weren't friendly or helpful. That included check in, when I was charged the whole stay when I had already paid and when the lock on the door didn't work. They also need to retrofit an elevator - carrying luggage down three flights of stairs was bad, but carrying it back up was awful.

We had a 2-night stay. The room was lovely- clean, quiet and the king bed was very comfortable. The staff we encountered were all friendly and helpful. Brianna at the front desk was particularly helpful and friendly. She was so warm and welcoming. At her suggestion, we had the breakfast buffet, and it did not disappoint! The selection of delicious food, the staff, the mansion it was in, were all wonderful. The grounds are so beautiful, we would stroll the property in the evening. Perfection location- easy travel to all the sites we wanted to explore. Very happy with our stay.

The property was gorgeous and very clean. Quiet

Trying to get assistance via the app, and the in house phone. The General Manager Mark Shuba never responded to my various inquiries before arriving. Upon check in he still did not provide an answer or any feedback to my original inquiries. Pretty much just brushed it off. Very fishy. However, on the day of check out I requested a late check out due to the fact my daughter is a psychiatrist and she had zoom sessions with her patients. The gentleman I spoke with was kind enough and generous to offer us a late check out at 1 pm. Which is the reason for a higher rating regarding our stay.

The room was great: clean, spacious, with a comfortable bed. And with a forest of trees outside our windows, we heard a chorus of birds throughout our visit -- comforting, relaxing, not noisy at all.

We needed a Sherpa guide to find our room. The rooms are sprawled across many buildings, so helpful signage is essential, yet directional signs are few and far between. This didn't take away from the charm of the hotel; it became a challenge, a game, to find the indoor pool and fitness center, but really, the place needs LOTS better signage.

The estate is beautiful, well kept, gardens are beautiful and there are a lot of spaces to chill and hangout. Fairly Close to the train station and the hotel had several activities for guests. I was able to relax, enjoy the pool and nature

1. First accessing the room, i could tell it was lacking cleaning, there were pretzels all over the carpet. You would think housekeeping would vacuum between guests, at least. 2. For the value of the rates, breakfast should have been included. Specially giving there is no restaurant but Goosefeather.

We love the place! The grounds are the best, the rooms are comfortable and the breakfast is tasty; the fitness center and pool are definite pluses.

Everything is great but if I had to make a critique it would be in the details: little touchups to the room and some attention to the common areas, especially out on the lawn; garbage and glasses clean up, etc. Also, for a long weekend the food at the buffet ran out too early and there was no option for egg-white omelettes. :(

The grounds are beautiful, the bed was very comfortable, and being able to watch the sun set over the Hudson from our balcony was lovely. The indoor pool was also nice; I just wish the water was a bit warmer.

My room in the King Mansion was not as clean as it could've been . The Keurig was dusty, there were sunflower seed shells on the rug, and mildew in the shower. Also, there needs to be additional signage at the property. The map the staff provides helps, but it's still far too easy to get lost.

Nice estate with some views over Hudson,.fire pits and sofas to relax on in the garden were lovely, well equipped gym and (small and a little cold!) indoor pool and sports courts to use. Great staff let us use the facilities all day after check out too Buffet breakfast was great! 10 min Uber from tarrytown

Rooms are okay, got a view onto a courtyard and didn't find the bed that comfy. Some snacks and drinks on site but could have more necessities considering distance from stores

The property is beautiful. However, no information about the mansion/hotel (history) is available, except for a couple of posters in the lobby area. The Valet should be about the guests that are staying at the hotel, other than the evening guests attending a venue and the resturant/bar.

There should be a cut-off at the bar/restaurant in the evening. The loud sound from the bar/resturant from 5 pm-1 am is tolerable, but the drunk guests leaving the establishment and staying in the hotel while running/screaming in the hallways is unacceptable! Calling the Guests services did nothing and seemed to make the noise worse.

I loved the beautiful grounds, the comfortable bed, and the cleanliness of the room.

I did not like that the room was very worn. The extra door locks did not work, some of the paint was peeling at the bottom of the door, and the carpet had the kind of wear and tear you would expect from a decade or more of use. But, I enjoyed my stay. This is something that if address would make it wonderful.