The property was in a great location, of stores and restaurants in walking distance, modern room, and restaurant with live music some nights was very nice.

My only complaint would be no mini fridge or microwave. It’s very inconvenient when you’re out of town to go to a restaurant, have leftovers and cannot eat them later on. Also unable to have any cold bottled water in room.

The location was clean and the check in was smooth even with a very late/early morning arrival. It is in a location convenient to public transportation. The concierge (as much as it was) was very helpful in helping us figure out navigating the city on public transportation. The rooms were nicely appointed, while small compared to other cities across the country - it was actually a fair size compared to other NYC hotels.

There should be a fridge and or microwave in the rooms or available. The pricing seems about 15-20% higher than it should be considering the location. Rather than the restaurant/bar voucher - invest in a continental breakfast for guests.

Location and staff were excellent

Bar prices a little excessive. Elevator a little slow

Location was great, the vibe in the hotel is lively with live music, the decor and the affirmations in the room were a wonderful surprise. The staff was extremely helpful in finding accommodations that were canceled by the third-party provider.

The dining was in the middle of the social area.

Great decor and atmosphere in the bar and lounge and reasonable sized rooms by NYC standards. Really helpful and friendly staff

You have to check in in the bar area which feels weird when everyone is drinking, eating and looking fabulous and I'm dragging bags and just off an 8 hour flight! The hotel has only recently opened and some staff seemed untrained - not sure of the menus, opening times, etc It seemed odd to be able to order drinks mid afternoon but not food. And surely any cocktail bar should have bar snacks?

I loved the ambiance and vibe of the restaurant/bar. The decor represented the culture of Harlem; and, I loved that. The food, staff and music were outstanding. The waiters and table staff were always friendly, attentive and accommodating. I would like to highlight ANNIE, the hostess. She was stellar. Always a big welcoming smile, super professional and accommodating. She gave everyone that stepped to the hostess podium with the same smile and professionalism. I watched her handle multiple situations at once with calmness and professionalism. I would definitely consider a revisit based only on her work ethics. SHE’S DEFINITELY A KEEPER!!!! Bre at check-in was very good at what she does as well. She was knowledgeable and accommodating. She was friendly and professional. Overall experience was great. I would highly recommend the hotel to friends.

Add a little ambiance to the first floor; something as simple as tall urns with vibrant (even artificial) floral arrangement and a couple colorful chairs. I stopped abruptly when I walked into the lobby. At first glance not very inviting. First impression is everything. Thank goodness for the 5th floor charm.

Harlem may have a bad reputation but it is indeed very safe and we were just above the iconic Apollo theater! The subway station (125th) is less than 200m far from the hotel and in no time you are in downtown. Day and night never had problem and never seen troubles. The view to Central Park from the room was amazing!

Honestly, nothing...just the time (weekend) was too short to enjoy everything.

The hotel itself was wonderfully expressive and unique, capturing the feel of an old theatre of which the building was once was and paying homage to classic NY jazz--It has character and my room was wonderfully cozy with nice details evoking the theme of the hotel included. The staff was generally excellent as well.

Very minor quibble--While the food was excellent and it was wonderful having the $25.00 voucher, the food was expensive--At the same time, this is understandable in a high scale hotel. A suggestion--perhaps it would be great to have a small snack/ souvenir store that usually exists in hotel--to grab after hours snacks or beverages without needing to order from restaurant. Or perhaps a snack vending machine would be great. They did have a beverages vending machine. I also noticed many families at the hotel and having a snack area for the kids would support accessibility for everyone.

The room was very comfortable, clean, and met all my expectations. Breakfast was very good/

The staff during breakfast need to better communicate. When there are seats, seat you, don't have you wait for 15 minutes. IF the food is going to take a while, tell you. I waited 25 minutes for breakfast and there were only 5 people in the restaurant. And this has been my experience every time I stay there. I come about once every 3 months for 4-5 days

Location was great. Right next to the Apollo Theater and within 5 minutes of the two main subway stations needed to travel around Manhattan. Food in the lounge was excellent. Staff was attentive to needs and extremely nice. Bed was comfortable. This place made me want to come back to Harlem when I came back to NYC. Great food options within walking distance.

TV did not consistently work. After day 3 the volume would work but not anything else. A/C when adjusted would first become very humid in the room, but would settle down after 10-15 minutes. Made it feel uncomfortable during that time.