The location being so close to Duke because Barry nice. The staff was extremely nice as well.

The hallways were a little loud, but it was graduation weekend so that is to be expected.

The room was very spacious, clean and had a "homey" feel. It had a small sleep sofa, recliner, table and chairs, wet bar and the beds were comfortable. I like how the sink is outside of the toilet and shower space, so multiple people can be getting ready. The housekeeping staff came in daily, were extremely courteous and took care with our personal stuff in the room. The location was extremely convenient to the main Duke Campus, stores, shops and great restaurants. The parking was directly on property and accommodated our small rental car. A large SUV can fit in some of the spaces closer to the street. The lobby is welcoming and the front desk staff were ALL very nice and helpful. They provide a mini store that is stocked with microwave meals, snacks, drinks and other items that a midnight visit would accommodate.

There was nothing I didn't like.

Don't be deceived by the modest look of the hotel's exterior. The rooms are fantastic. Clean. Spacious. Best of all, they have tiled (non-carpeted) floors, which not only look nice, but don't make you feel as if you're stepping on carpeting where a thousand shoes, feet, and paws have been before. Also, the gentleman at the front desk was pleasant and helpful. If you're going to the Duke University campus, you couldn't ask for a better location--a five-minute walk to West Campus.

I suppose the hotel's exterior could look a little more modern, but that's me nit-picking; my hotel stay was a super value.

The room was big, clean, with appliances like a fridge, microwave, iron, iron table, which was quite convenient. The hotel is located very close to Duke University, what is a plus if you are planning to go there (my case). The staff was very nice and helpful with directions and recommendations (for someone coming from abroad)

About the room, the bathroom was separated in two parts: washbin/mirror space and shower/WC space. The shower/WC space was small compared with the rest of the room, which made it a little uncomfortable for moving safely after taking a shower. The room didn't have a safe where to put documents and values (I was traveling from abroad)

I liked the fact that the hotel offered a free shuttle service to where I needed to be (Duke University campus), on a on-call basis. This was very helpful as the hotel was located in a residential area.

I waited for the shuttle for over 30 minutes; it turned out that the shuttle had waited at the hotel backdoor, but the receptionist did not tell me that (I was sitting in the lobby the whole time). When I asked the receptionist about why the shuttle has not arrived, she said she was not responsible for the shuttles. It would have been nice if the shuttle ran during the weekend as well.

My stay at the University Inn Duke was great. It offered a perfect blend of comfort, convenience, and great service. The room was spacious and clean with a comfortable bed. The hotel is within walking distance to Duke University which is great and they offer shuttle service to venues within a 2 - 3 mile distance from the hotel, which was wonderful. The staff were accommodating and very helpful.

The walls are thin, while I was able to sleep fine, I could hear other guest in the hallway and in adjacent rooms.

Location- super close to the Medical Center, but also reasonable walk to Duke West Campus, to avoid having to park in scarce parking during Event weekends. We had a suite (2 Q + sofabed) and lots of room besides, which was perfect for this family of four.

Splitting hairs really, but for price point, know that lobby is small-ish and plain, and staff were professional but I wouldn’t say welcoming

The staff is very nice. Taxi reservations, coffee, and luggage storage services are available. The room for two beds is huge. A lot of towels. Love the shampoo and shower gel. Microwave is there for heating foods. The dressing table feels luxurious. Within a 20-minute walking distance to supermarkets and the Duke campuses. Great choice for a campus visit.

No disposable slippers inside the room. Hope there is a hand shower beside the shower head. The lighting is not good at night.

We were very happy with our very clean accomodations. My husband though thought the toilet and shower were tight in space. The sink area is in a separate area which I liked. (We are slim) The best thing is the taxi service the hotel provides within a three mile radius. We thought it was just transportation to the Duke Hospital which was very convenient since my father was having heart surgery. By the second night we treated ourselves to a local restaurant instead of hospital food. Since the traffic is crazy including the parking, the taxi service was wonderful as was the two drivers we had. Exceptional! I felt like we had our own limo service.

Nothing.

Your staff that manned the desk was professional and courteous. We explained we needed transportation to the hospital, and within 5 minutes a courtesy car and driver appeared. Same routine when we needed a car to bring us back to the motel.

What could have been better, you ask? Well, for starters, having to wait two hours from our appointment time to see the doctor is a downer, but that is not your fault.