Comfort, and staff are friendly. Room was exceptional. We were here for my son's birthday weekend to get away from home and we had the pool all to ourselves. It was amazing, much needed.

Breakfast was a separate fee, for the total price it would have been nice for breakfast to be an option. It is an additional $8 per person which might not be much for many but it was a busy weekend for us.

Excellent location, very large room, excellent breakfast

I want to share my appreciation for the excellent service I received during my recent stay at the Hyatt Hotel. I arrived a day earlier than planned, and Paul went above and beyond to accommodate my situation with professionalism and care. The breakfast was outstanding, as always. I make it a point to stay at this hotel every year when visiting my family, and the consistent quality and hospitality keep me coming back. Thank you for another great experience!

The staff were super friendly and the location to the airport was excellent.

It didn’t have as many in room amenities that I would like in order to stay longer than one night. For instance, there was no microwave in the room and the remote control didn’t work well. Not major issues just things that I would want for a longer stay for comfort.

The check in process was super easy with an exceptional desk clerk that was very friendly and eager to help! The rooms are spacious and comfortable and most important CLEAN! Had a delicious breakfast the next morning with plenty of choices to choose from and friendly staff! Location was spot on for flying out the next day and would highly recommend this location if you are looking to be near the airport, restaurants, and shopping! Thank you for the pleasant experience!

Literally nothing comes to mind...all was great!

Proximity to airport is great, rooms were clean and comfortable, breakfast buffet was excellent. Desk staff were proficient, friendly and helpful. Bar and cantina are well done. Selection of food and beverages is good. Atmosphere is great for families. We will return!

The hotel, while advertised as smoke-free, it wreaked from the smell of marijuana on the 2d and 3rd floors on the weekend evenings.. While I cannot speak to whether the hotel management charged the occupants a penalty fee, when it was apparent on the first evening, no action was taken to stop it on the second evening.

The Hyatt exceeded my expectations for an airport hotel. My room was huge, clean and very comfortable and the price per night was reasonable. Emily, Orlando and Mariel, the reception staff, went above and beyond to accommodate my special requests. And there is only one word to describe the breakfast offered- fabulous!

Not one thing.

The staff was amazing. The room was beautiful, and the breakfast buffet was absolutely delicious.

I didn’t like having to walk through the parking garage to get to the facility. It was cold and raining. The facility never made me aware that there would be a shuttle. Should I need it. Additionally it was very difficult to get through to the property by phone.

The meal options for breakfast was refreshing. It was nice to have multiple areas for seating. I like using real plates, silverware and not all plastic/cardboard.

The garbage area was full each morning we went down. Additional areas to place trash would be helpful. It was off putting having to check in for breakfast. I have stayed at other Hyatt Place locations and this was the first time it happened.

It was a nice selection. Difficult to open kids on pans, too heavy. Food not hot, kinda warm. Had yo bern informed in advance that breakfast was not included with my room rate. When discussed with staff, they apologized and adjusted my bill. Third morning we went without breakfast.

The room rate including breakfast charge had not been explained to me in advance