We stayed the previous year and so enjoyed it we booked again. The staff is always welcoming, friendly and helpful. The bar tenders were engaging and delightful. The room was immaculate, warm, comfortable and quiet. This places out does every other place on Hilton Head Island.

Welcoming staff explained all details clearly. Hotel facilities were very cozy. Room was spacious, and beds were comfortable. Morning light breakfast was very convenient to start the day quickly. Parking is free which is a great bonus.

The staff were so welcoming and helpful

There was actually some kind of water leak in our room and it actually destroyed one of my very brand new shoes. The hotel manager was very understanding and gave me a credit on my stay

beautiful property, excellent staff. Links dining - breakfast - the best. wanted to dine there every morning of my stay, but not hungry enough at breakfast time. In lobby, blueberry muffin great, big cinnamon roll too large and not made with a sweeter dough. Dinner at the Links with family. I thought Caesar salads a bit too small for the price. the 2 croutons per salad were the size of an ice cube, too large for a fine dining menu. Dinners were good, except plates too plain - just meat and side. Needed a garnish, if only parsley. Bartender excellent drink artist - quick also. Food and Beverage manager a great asset - was where he was supposed to be in dining room, even helped clear plates! All staff in hotel great.f

Rooms nice size. Lighting not good. Lamp needed at desk. light in closet did not work. Toilet too low to floor and old. You could see scratches in toilet bowl. Bathroom sink, stopper gold flaked off. Seating chair vey uncomfortable.

very high quality room with every aspect in excellent condition

The lack of any food service is definitely a negative. The Inn does what it can but it's at a disadvantage for a resort looking to charge a premium price.

Everyone was exceptionally friendly and professional.

We did not receive a welcome packet in the mail prior to travel. It was an inconvenience to have traveled by car 8 hours and not have a pass to enter grounds.

Superb staff service. Everyone I met at the Inn was smiling and eager to be of service. Special thanks to the afternoon doorman (whom the Inn titles "Butler"), Joe, who took care of all of our needs for transportation, local lore, and was truly eager to insure that our stay was appreciated and stress free.

The whole complex is enormous and is an easy place to find yourself lost. Unfortunately, the restaurants didn't meet the Inn's standards and the Inn doesn't have its own restaurant. Dinner at Fraser's Tavern provided BBQ ribs and pulled pork which were as dry as a bone and a piece of cornbread which was comically small and only barely warm. It wouldn't have melted some butter, but that didn't matter because none was provided. The sides of coleslaw and collards were just fine.

nice people at the desk enjoyed having the bikes available loved the coffee downstairs and muffins and yogurt a huge plus turn down service and chocolates

the rooms are dated and the bathrooms

The staff was so friendly and treated us like family. Hats off to John and Joe who shuttled us to/from Links and to HarbourTown!

I would have rated the rooms higher, but the carpet in our room was dirty at the entrance, and there were stains around the tub drain. Also, the rooms should be more senior friendly (i.e., comfort height toilets would have been welcomed). Handicapped parking was too far from the entrance.

Great location

Breakfast area very quiet and limited. Most mornings we went across the lawn to the Links Golf Club