It was beachfront, free buffet breakfast, and in close proximity to the boardwalk and other attractions

The mandatory valet parking that’s not mentioned while booking

We adults really enjoyed the restaurant and bar. It was less expensive than the parlor across the street. My 4yr old loved the pool area. Overall a great experience, the room was clean, and the staff was friendly 😊.

If you're taking a child be mindful that the king "suites," don't have bathtubs.

We loved the location, the suite we had with the kitchen and the pool area. The kitchen allowed me to cook easy, single batch meals for my family. We had Mac and cheese, tacos, deli meat sandwiches. Having the capability to make SIMPLE, easy and quick meals was a game changer because restaurants will run a family of four $150-$200 per dinner on Myrtle Beach. The bathroom…was delightful. HUGE walk in shower with a seat! And we were steps from the beach. Just a warning, the sun is strong down in SC, a few hours on the beach is all we needed. We used sunscreen and still got burnt. Loved the staff. They were always helpful & friendly. The ocean view was also quite amazing equally as relaxing.

While valet was nice, we wish the system was more organized. The valet’s were super nice but the actual call system via text is not very efficient. Be sure to prepare to call for your vehicle 15-20min in advance. We had no issues once we realized when to call for our vehicle. The biggest downfall was the outdoor seating at the restaurant. The outdoor seating is located UNDERNEATH all of the units above. What happens when you’re sitting eating? The folks above you are ringing out their towels and bathing suits. This could easily be solved with a canopy!

Loved everything about our stay !!!! Rooms were clean and spacious, staff was wonderful pool area was great !!! Food was good as well :) Will be booking with them again

Nothing everything was great !!!

Kids loved the pool. Breakfast had good options, location was convenient, staff friendly for most part. Rooms spacious and comfortable, great view.

Lobby on 3rd floor is a strange layout, 4 elevators for hundreds of guests, pool was super chlorinated but fixed during the stay, hallways/game area were dirty but staff seemed to be moving and staying on top of things while very busy. It’s not expensive to hire a lifeguard. Do it for the overall safety of the kids in the larger/deeper end of pool. 7.5/10 stay. Would recommend for a family not looking for luxury but overall fun and convenience.

The location to the beach. Very clean. The staff was very friendly. The breakfast was good. The boardwalk was very nice. The pool area was nice. An inexpensive Uber ride to pretty much anywhere we wanted to go.

we were unaware of the $50 a day incidental charges as well as the additional $15 a day for resort fees. When booking through Booking.com it says that all taxes and fees were included but upon check out there was an additional charge per day of $15 for resort fees. Which was very misleading. I think the pool area should stay open to at least midnight considering that it is in a resort hotel plus a high traffic vacation destination.

The staff went above and beyond. Answering all our questions with a great attitude and smile. Amazing staff! Water park was decent.

Because it is already a small water park both slides should always be open. Didn't love parking options but we lucked out and got a parking spot right next to the hotel in public parking. I would suggest doing that because the valley looked like a cluster. Breakfast buffet didn't have an organized flow and only had one meat option. House keeping could be better we found a few things that really could have been taken care of ( cobwebs on ceiling, hair in shower) things like that. Excessive need to scan our key card (elevator, water park, bathrooms in the water park,) pretty much everywhere you went you couldn't do anything without scanning your key car.

We went during the off peak season (February) and we had a oceanfront room and it was wonderful! The room was big with a full kitchen, table, small couch, chair two double beds. We sat on the small deck and nobody else could see us which was great. The view obviously was great on the 14th floor. The breakfast was included and was wonderful and well maintained. You step out onto the boardwalk which is nice for morning walk and the beach is right there also. Quiet, peaceful at this time of year and the inside pool was enjoyable.

Very cumbersome and a headache trying to load and unload in front of the hotel. Parking is off site. Beware they charge you $10/day to park yourself and much more for valet parking. This is not told upfront there is a sign after you come out of the hotel on one of the beams of the charges.

The breakfast was great. We were there for Christmas so with it being so many guest and I was impressed that the servers never let anything run out. They were prompt with refreshing the food. Everything was delicious. The dinner we ordered from the restaurant was delicious as well. Reasonable priced. The kids and I enjoyed the waterpark inside the hotel. The water wasn't too cold and there were so many different options to choose from... splash pad, water slide, lazy river, hot tub. We didn't need to leave the hotel.

The only thing was the lighting in the room could have been better. Natural sunlight during the day but a brighter lamp or two for night use. Other than that everything was exceptional.

Check-in was smooth, and the facilities were good. The hotel is close to other attractions (walking and/or driving).

Overall, the hotel was good. However, there were a few things that were lacking. First, the shower curtain wouldn't close all the way, so you had to be very careful not to slip when exiting the shower. Second, in our room, there weren't enough chairs for more than one person to sit on the balcony at a time. Lastly, the indoor pool area was good with the exception of the walk-up to the waterslides. The condition of the stairs left something to be desired.