staff was amazing, from the front desk to housekeeping to the ladies in the breakfast area all were kind and seemed to actually enjoy their job and it showed. really appreciate pet floors being on the first floor, Breakfast area was very clean and a great variety of breakfast items to choose from. hotel smelled clean and fresh upon entering, and staying in a pet friendly room can sometimes have an odor, but our room was amazing, clean, we will be back on our next trip visit family here

nothing we really enjoyed everything about our stay

we stay on our way to gaitlinburg every time, breakfast is good and location is also good

personally, I don't like having to go thru 3rd party vendors, and paying a higher price because of it, I should have a choice on making my own reservations or someone else doing it

The staff was attentive and amazing. The breakfast was top notch. Great selection of food and prepared well. If you left hungry it was your fault

Friendly staff, great breakfast, oversized room, and excellent location.

Everything was great. It just the room smelled as if it were vacant for some time

Clean and spacious. Staff was professional, friendly and efficient. Breakfast was great. One of the better hotel stays I’ve had in a while.

I liked it all!

Everything was good, parking for trailers not much.

The room was spacious and the breakfast was substantial.

There is nothing I would change. We had a great stay!

The young lady working the desk, Wood we checked in, was very pleasant and accommodating in our room was very clean and neat. The bed was also very comfortable.

Breakfast was great! Wide variety of choices. Extremely friendly staff in kitchen and front desk. First time I remember Desk /Registration calling my room asking "Is everything okey"

Clean. Nice, large room. Excellent breakfast. Friendly staff.

Convenient location to the highway but far from restaurants and stores.