The room was comfortable. I initially booked another type of room. We arrived earlier than check-in time. The staff offered to let us into a room that was different than what I originally booked. We accepted the offer. The room was nice and clean. AC made a funny squeaky noise when it shut off. It took a little while to get used to, but it didn't negatively impact our stay. The staff at the hotel was amazing. They were always smiling and helpful. They offered suggestions for area meals and attractions. Randall was especially memorable. The free shuttle to downtown was a nice touch. It was nice not to have to find another Uber ride to go visit the downtown area. The shuttle was a quick ride, and the drop-off/pick-up location was in a great area.

A negative aspect of the stay was that the pool was closed. This was one of the reasons we chose this hotel in the beginning. They did offer to let us use a sister property's hotel, but we did not want to walk 20 minutes, swim, and then walk back. We also paid for breakfast for 2 mornings for 2 adults (this was over $50). The details advertised an over 30-item hot breakfast. This, however, was nothing more than a traditional continental breakfast selection. The only hot options were scrambled eggs, link sausage, breakfast potatoes, biscuits and gravy, and oatmeal. The other items included fruits, yogurt, hard-boiled eggs, toast, bagels, and mini muffins. They also had 3 kinds of cereal available. We were not overly impressed with the food, based on the price.

Our first night there was a disturbance on our floor around 4am with people screaming and fighting. I spoke to the front desk about it the next morning as we were buying vouchers for breakfast and they said they hadn't heard about it. I was adamant we were not the only ones woken and awake for nearly an hour so they finally checked the night shifts notes and said oh yea there's a note and gave a nonchalant 'sorry'. I felt for one being initially disregarded and secondly the excessive amount of time it took the property to handle the situation( security was on site) they should of at least extended something in our inconvenience of being of our night.

For being right beside the interstate, the property is very quiet. Being near the downtown area with free parking was great! The staff at the front desk were exceptional! They truly go above and beyond the standards. We appreciated the cleanliness of the location, our room and the facilities we used were spotless! We got the breakfast with our booking and it all fresh and hot, with a nice selection of items. The bed was clean and comfortable with very soft pillows. Having a night stand on both sides of our bed was very helpful. It allowed for easy access and hookup of our CPAP machines. And the blackout curtains were an added plus.

The pool was closed. They didn't know how long it would be closed since they are waiting for the inspector to approve re-opening after a pump replacement. They do offer to let you use the pool at a neighboring hotel. Though the bathroom was clean the tub had rust spots in the bottom of it. However the bathroom had been modernized. And the AC unit in our room was very loud, every time it would kick on throughout the night it woke me up. We like the room cold at night and it wouldn't go any lower than 70.

This was our first time in Nashville & it was great! Front desk staff were friendly and helpful. Angel’s cheat sheet to Nashville was a creative touch too. They also offered a shuttle service to downtown, which was very convenient. On Booking, the parking is listed as free. I received an email after booking stating parking would be $20/day. But, the front desk staff ensured there was no charge. They weren’t sure why the email was sent out (sounds like other Booking users received it, too). So don’t be alarmed. Parking should be free for your stay!

The people at the front desk were very nice and the shuttle downtown was great.

The first day Our room did not get cleaned so I asked for clean towels and coffee. The next day it did not get cleaned again so I again asked for clean towels and coffee. The third day after all day downtown (we felt this would be plenty of time to get our room from clean) well again they didn’t clean our room and said our sign was on the door which I told them to look at our door and no sign was on our door. They came in quickly and empty our trash (Finally) and hang fresh towels and left coffee!☹️

Staff were very helpful, especially Angel the general manager. Angel was concerned that we had everything we needed and that we were having a great time in Nashville.

They were in a transition to switching to Holiday Inn. Several things weren't available. Someone didn't turn on the heat in the pool so it was frigid! They need to switch up breakfast offerings. Nobody wants scrambled eggs and sausage links daily. Kevin said he couldn't drop us off at Nissan Stadium bc the police told him no, but there were several other vehicles pulling over briefly to drop off people. We had no problems being dropped off briefly by the other driver the first 2 nights.

Hotel was nice, room was clean and bed was comfortable. Fairly close to Broadway and points of interest. Breakfast was good. Free shuttle into town.

Hotel was a little hard to find. The free shuttle only held about 13 people. We took it to drop off location near Broadway area but coming back it filled up fast and couldn't take all the people waiting. Driver said we had to wait an hour for him to come back. So we walked and it took us half an hour to get back to the hotel. The hotel needs another shuttle and needs to tell people they should to get to shuttle pick up location half an hour before it is due to ensure a seat.

Great location with close proximity to downtown $6-7 Uber/lyft rides. It was great having a bartender with a personality - top notch service!

On our last day, we found a ticket on the windshield of our car for not having a parking pass. We stayed several nights and I’m assuming they were only patrolling because there was a concert nearby that last night. The issue was that we were never told we needed one upon checkin and coming out on our last day to that was not the he best experience.

The hotel was within walking distance to our Nissan Stadium concert. The facility was updated. The ADA accommodations were top notch. Our room was very wheelchair accessible. The bathroom was large enough for a motorized wheelchair to fully turn. The shower was large and you could wheel into it (no ledge to step over). The lounge/bar area had a new wheelchair accessible counter. We were very impressed. Angel, Manager, and Jordan, bartender, were willing to answer any and all questions and to attend to our needs. We will definitely return.

There were two issues we had. First, there was a pizza that had been left on top of our refrigerator in a closed in cabinet, we assume for a few days. It left an odor, but was quickly attended to by housekeeping. The second was not being able to use safety equipment for the guest in the wheelchair. The lift was not able to be used due to having the "box" under the bed. We needed to be able to get the lift under the bed in order for it to be used. This was discussed with Angel, Manager, who was very open to the suggestion.

This hotel was not only Affordable but it was NOT in a bad location, & was close to Nissan Stadium so we walked to the concert to avoid ALL the traffic. I was concerned about safety b/c it was cheaper than a lot of other hotels- but once we arrived- I felt completely safe.

I did NOT like that I had to pay for parking- $20 A DAY!! I think renting a room & spending 1K should include parking. The breakfast could of had a little more variety or maybe waffles. However my kids loved the chocolate brownies. I paid a little extra to include breakfast BUT you don’t have to because breakfast is for EVERYONE staying there.