Everything, we stayed here after our Airbnb almost got broken into with us inside of it so my husband and I felt super unsafe and very uneasy. We walked in and automatically felt comfortable and our anxiety went down by a lot. The staff were super understanding and very nice! The room was absolutely beautiful!

They don’t offer breakfast but you can look past that due to the very nice staff and beautiful rooms!

Very clean, room was spacious, included full kitchen + kitchen appliances and full sized refrigerator. Spacious bathroom with a walk-in shower. Spacious closet. Bed and pillows were so soft and comfortable. We will be staying here again if in the area!

Could use better cable. There were no interesting channels on the TV

I like the fact that they accepted me and my emotional service animal. The bed was comfy. My bathroom was very clean, room was tidy, and staff was great!

Nothing.

The hotel was very clean. The fitness center offered quite a bit of machines and weights. The free laundromat area was a great offer to the hotel stay. The back patio was very enjoyable with gas grills for guest to use.

Would like to see a continental breakfast area for the guest although the complimentary coffee bar was nice. A little store in the lobby had great options.

I really really enjoy the staff. I'm not familiar with Houston. But the young lady Marie helped us out and told us where to go different places like Walmart and other places we appreciate Marie.

I left my blanket on the bed,😔I didn't think about it but I left it on the bed we already had checked out.

Quiet and the beds were comfy! During checkout the young lady who i remembered from my last visit in 2021 accommodated me for the misunderstanding with my pet. She was really nice and professional.

New staff needs better training on company policies, Including the pet policy.

It was quite a great room and I enjoyed the whole experience . The room had everything like home

Nothing. Housekeeping needs to put more towels in the room. I have more channels to watch.

Hospitality and the laser space.

Television was not Smart.

Staff very pleasant and the rooms very clean and accommodating facilities. Very friendly to customers going thru storm issues, and sympathetic.

The staffing and accomodations were very nice. Even when I had a problem with my room key, they were happy to help and made me feel so much as ease. I will definitely be returning to this establishment upon my return to Houston.

I would honestly say I had no problems with this establishment. Keep up the good work!