Paula at the front desk was wonderful as were shuttle drivers. Cafe is fine but definitely overpriced

1- Biggest problem is that the king bed was placed sideways so it seemed (and was) very short but wide. Should have been against the side wall, one of the nightstands was set for that. For both of us, (I am short) our feet hung over the end. 2- Cafe is ok but we were charge for bigger glasses of wine than we wanted and were not offered the size option - girl did credit it. 3- Shower - the sliding piece should be on the outside near the shower head so water doesn't flow to floor. There was a plastic strip to help that. 3- there should be half and half (not just powder creamer) in the room for coffee. 4- there should be a 'to go' breakfast (muffin or similar) for those who have to catch 7am shuttle.

The person who was in charge at the restaurant the evening I was there (Dec. 12, 2024) was AMAZING. I came in late -- was at the wrong hotel and was able to get a room anyway with no fuss. I took a shower and then realized room service was not available and that the bar/restaurant was closing shortly. I ran down 20 minutes before close and was told to relax and take my time. I quickly ordered, and the lady made sure I had everything I needed and put it all in an easy to carry bag. I would stay at this hotel again just because of her. The desk staff was also fabulous, and a male housekeeping staff member noticed while I was leaving that I was struggling with my luggage and helped me carry it to the elevator quickly! FABULOUS STAFF!

Traffic caused me to miss my flight and the next thing going was 5:00am, so I decided to stay near instead of the airport. I am so glad I did, Courtyard by Marriott was not only right up the street from Terminal A, walking in put me in a state of peace. The staff was more than user-friendly, the appearance was first rate with the Bistro inviting me to sample the menu and the room was spot on with a bed fit to ease my tensions... I will definitely be staying here again with or without a missed flight.

The check in was very quick, front desk was very friendly and helpul. The room was clean and there were plenty of towels. I did not eat there. I was there due to an unexpected layover and the hotel was very accomadating.

I was not able to buy simple travel neccessities like toothpaste, toothbush or comb. It appeared to be out of stock. I was not offered water as a Bonvoy member.

The proximity to the airport is great! The hotel is very nice. The room was very ample and the beds comfy. Staff was very friendly.

No breakfast. You have to buy at the "bistro" and they close right at 9:30. We showed up at 9:37 just to get coffee. The attendant was talking to another staff member. We asked about coffee and she just looked at the time and said "we're closed." She didn't even look at us.

Room, bed, spacious shower, clean!

The way we were received by reception lady upon arrival for check in! Ofcourse we were 2 hours early prior official check in time 15:00hrs. But at 14:00 hrs that same lady called us, that we could check in at the floor we wanted at the rear side of hotel! Then the noise cancellation measures at this hotel are insufficient. IAH is nearby, obvious, but thin walls and glass not enough layered to keep noise out.

There were two people at the reception desk and they were both so friendly and so helpful, and one of the guys was even personable and joked around a little bit! I pretty much always stay here for my regular travel for work and as soon as I walked in the door, it always smells so good and it felt like home!

The main purpose for this stay was a 18 hours-connection flight (Midnight to 8:00 pm in Houston), unfortunately the weather announced 40°C during the day for doing some tour around, so we decided to stay in the hotel until our departure. The staff was super friendly and helpful. Everything was super clean, from the front desk, amenities to the room. I’ll appreciate that they can do a “late-check out” because the beds were awesome! The shuttle to the airport runs every 30 minutes until 11:30 pm, helps a lot!

Very close to the airport and provides a free shuttle service to the airport. It has a bistro at the main floor you can dine in. There are plenty of restaurants within walking distance as well. The staff are very friendly. Checking in and out was really easy.

Nothing. Our experience was great.

Staff here was very accommodating and everyone was very friendly. The bed is super comfortable and I loved the sheets. Everything you need is in your room. The shower was very nice and I love the extra details the rooms have to make your stay more convenient. Really enjoyed my stay.