When I say this exceeded my expectations that’s because I had reasonable expectations! The room was nice, shower so roomy and clean/new, staff very obliging. The first night was quiet, the second we could hear the planes but maybe that’s related to wind direction etc. plus the fact that our body clocks were out which made sleep harder. Beds very comfortable. We liked the free water with fruits in it, teas and coffee available downstairs any time. The quite basic breakfast had some fresh fruits and the oats were delicious (the cereals were far too sugary for human consumption imho 😂). The omelette/scrambled egg and tomato was nice. They used disposable plates and utensils for safety and maybe to avoid extra cleaning! Free shuttle was great. Nice drivers.

We weren’t terribly keen in the disposable stuff but it was ok.

We were visiting family in the area, but our flight out in the morning was super early and we didn’t want them to have to bundle up the kids to drive us to the airport, so we stayed here for the night before our flight. Front desk person was pleasant and professional. Room was clean and comfortable. There was coffee in the lobby when we checked in which was very much appreciated! There was a small store by the front desk that had a small selection of emergency sun dries and snacks. There’s a Jack in the Box that shares the parking lot so we were able to walk over and get a quick bite. There were a few homeless looking individuals hanging around the parking lot, but we still felt safe. Booking the shuttle for the morning was easy and the shuttle driver was super nice. We had to leave before breakfast, but they had some to go bags on the counter so we could at least get something to hold us. I’d definitely stay there again.

No complaints!

Very clean and comfortable room, tasty American breakfast, good location close to the airport, 80% satisfied.

I had waited almost 30 min. until someone (who works at the airport) told me that I would need to the call the hotel to book a shuttle. I waited another 20 min. then. The hotel should inform guests in advance that it is necessary to call them after the arrival! I saw shuttles of other hotels arriving automatically twice per hour with or without guests. In addition, the shuttle drivers were unfriendly.

Breakfast and location were great. Very clean room, lovely comfortable bed. Staff were kind and helpful. Plenty of fast food nearby.

Pick up by the shuttle took an hour after calling, I probably didn't get enough information initially when I called about what the shuttle looked like and exactly where it would pick us up. This information should be easier to find, on booking.com perhaps? After a long flight we were exhausted and by the time we had to change terminals to get picked up it was all a little difficult.

We had an overnight layover in Houston, this was the perfect place to stay and make it to our flight at 9am the next day. Clean, spacious room, bathroom seemed recently renovated, decent breakfast, even has a gym on site and free shuttle to/from airport. Staff was very friendly and helpful. There are some places to eat nearby (mainly fast food); we were pretty tired and decided to order through food delivery app. Would stay again if we need a place near the airport.

The room we got felt slightly damp/stuffy. We were not too bothered though as we were staying for only one night.

Staff were very helpful when our two sons transiting through Houston to join us in Mexico had a problem with their debit card. The hotel staff sorted it out with minimal fuss - much appreciated. Also the free shuttle to the airport was great - easy and efficient. Staff were helpful in suggesting timeframes needed for the shuttle.

Not much to do around the hotel if you have a wait for another flight.

Comfortable beds. Good gym and pool, good shuttle service back to airport, clean.

Couldn’t call using data sim to get shuttle pick up from airport and no response from sending message on bookings so had to uber. Also booked “pay At property “ but received multiple messages that my card declined and I might lose booking while flying to the US which made things stressful on arrival.

I am so happy with my room. Big, Spacious and Near the airport. The FREE SHUTTLE was the main reason I booked this hotel. Breakfast was also very nice. I also enjoyed their Ice Machine where I can get anytime of the day.

I later realized that we need to call the hotel if you are already in the airport for pick up. I thought it was just there all the time waiting for guests.

Very convenient to the airport. We spent a night and got a shuttle back to the airport the next morning to catch a shuttle to our cruise out of Galveston. Hotel is very safe feeling, staff is very nice, rooms are very comfortable and they have a nice breakfast. The guys that drive the airport shuttle are very pleasant.

I don’t have anything negative to say about this hotel.

Great location from the airport with the free shuttle which was easy to arrange. Complementary coffee in reception and convenience stores next to the hotel.

Limited airport shuttle early in the morning, so make sure you check the times they depart as I nearly missed my flight by not being told this when asking about them