Very nice staff. Had clean rooms with expected amenities. We were there for a college graduation. The hotel we usually stay at hadclooked more worn with each year out from covid. This room was in prestige condition. It was annoying to get several marketing emails before our visit. These were first one urging us to upgrade our room and then a call urging us to prebook a 4 night stay to be taken at a later date.

The marketing emails, and calls.

It was a little over priced and somewhat surprised it was not just a normal meal with room. It was a normal breakfast that comes with typical rooms.

I did not like that there was not a shuttle, being that we were in a very busy and around many places to be shuttled to and from, including the airport. Just seemed off. I travel a lot and most hotels/Hilton's especially, have a shuttle.

I liked the location, front desk staff, and it felt safe for a solo traveler

I didn't like the worker on staff for breakfast. He did not communicate well while verifying if I had paid for breakfast or not. While I was making my plate he just walked up to me and asked what room was I staying in, like I was stealing breakfast. There was a white male that came down with me and he said nothing to him until he sat down to eat. If God wasn't with me I would have cussed him out and made a scene

The hotel was clean. The lobby area was nice and welcoming. The breakfast was good but a little pricey. Also, the pool area was very relaxing.

The lady that checked us in was not very friendly. Some bug bite me while i slept. We also had a bug in the restroom.

Location was great, Great channels to explore, and the staff was nice. I liked that someone texted me to follow up with me during the stay. The outside patio was nice and the lobby area was comfortable

My water was cold on the first night; I had to call for assistance. I couldn't take a great shower on the first night

I liked that the location was perfect for our needs. Very close to everywhere we were going and close to lots of stores and restaurants. Also, the bed was comfy and the staff was nice!

The only complaint I really have is there was some kind of mold in our room on the light fixtures above the microwave area and I'm not sure why. We kept finding little black beetles in our room and not sure where they came from but it wasn't detrimental to our stay.

This hotel has a lot of polarizing reviews but I'm not sure what the fuss is about as we had a great stay here. The staff were very friendly and helpful despite the fact that they were working on Christmas Eve. The room was large, clean and had everything we needed.

Nothing to complain about really.

Good location and generally good

Had to move room as the first room had a faulty AC unit which was extremely noisy and wouldn't switch off. Staff were very helpful and moved me quickly but as it was a late check-in it was not ideal.

Breakfast was good but had to go down and get it and balance everything as I brought it back to my room. Surprised there was no room service.

Better lighting, plastic cups instead of paper that denigrated fairly quickly. No room service. We couldn't control the temp in the room.

Did not eat the breakfast felt like breakfast should have been included in the cost of my stay

Everything was really good and as I stated earlier I would have enjoyed eating breakfast if it had been included in my stay