Everything the staff the food the cleanliness! They went above and beyond to help us while visiting my mom in hospice. We got lost and they held our room till the next day and asked how they could help . Christina texted me from her personal phone since we were lost late at night hours away with my kids. She did everything in her power to help. I had broke down emotionally over the phone and she calmed me down. The guy I didn't catch his name was also excellent also the breakfast staff. absolutely best hotel stay I've had in my entire life even after arriving they were extremely generous and friendly. I hope those workers stay a long time . They also clean very well.you have an excellent staff at the Portland Texas location.

Nothing was bad absolutely best hotel ever

Loved location

I was on the 4th floor. The hallway had an unpleasant smell, as well as the entryway to our room. I'm guessing it was due to high humidity because there were fans blowing in the hallways.

Staff was friendly. Room was spacious and clean.

Was told phone app would work on entrance doors, but it never worked. Staff did provide 1 key card.

Very clean and when you could find the staff, they were so helpful and respectful. Breakfast was pretty good too. I would definitely recommend this place and I will absolutely come back. Thanks

The only thing was sometimes staff was busy doing other stuff and couldn't be reached very quickly.

The location and the cleanliness of the property.

The e pool was to small and had to many families inside it swimming.

The room was bigger than others we have stayed and had everything we needed.

There was nothing to dislike.

Bed wasn’t completely made up and soap in bathroom was open and used. Part of soap was in sink. I expected a better breakfast.

Nice clean comfortable room. Staff was great

Noise from room next door but the staff took care of the problem. That was the only situation.

The staff was very friendly and helpful!

Breakfast basic - microwave heated - not great 3/10

no issues - remote control did not work - but changed at reception no issues on replacement