Size of room was great

Bathroom facilities were dirty, Was placed on floor with barking dogs and other guests above me stomping in their room making it pretty noisy

The staff were all very welcoming, helpful and happily answered any questions that I had. Special mentions for Dee Dee and China at the front desk, but honestly, all staff members were charming and a joy to interact with. Our room was exactly as advertised (we had a one bedroom suite), meaning that we could work and relax. The Wi-Fi internet was also good enough for my husband and I to both conduct individual meetings while we were on holiday. I used the Fitness Room a few times and was glad that it was there. Also, the courtesy washing machine and driers were added bonuses. And free coffee on tap! Being located so near to shops and restaurants was wonderful as we hadn't hired a car for our trip.

Even though we knew not to expect regular housekeeping due to our extended stay, it would have been nice to have had an option - or have been told - to have our room cleaned during our visit. I washed the hotel towels with my own wash (I know that I could have just asked for clean towels at reception, but decided to add the hotel's towels to my own washing load. So in the 20 days that we stayed, our room was never cleaned. It's true that we were often in the room, but we could have easily vacated it for this purpose.

I am here under very stressful circumstances, and everybody has been wonderful. The room is exactly what I needed. And I’m very very happy with this especially since it is not a trip for pleasure.

I was not aware of any breakfast offered.

I didn't like the $75 pet fee. I felt that was excessive! Also the pet walking area was not taken care of...more a proplem of pet owners not cleaning up after their pets.

There was no breakfast available only items for sale but complementary coffee

Perfume / Air freshener carpet cleaner

The atmosphere was quiet... Staff was very friendly and very professional... I do plan on staying there again in the future...

I had no complaints...

Location and room set up was good, would request again

Service of room garbage disposal

Location

No breakfast

Great location!

Pool and outside sitting areas could use updating.

back area with grassy area and pond

n/a