clean the staff are very accommodating was able to check in early I would like to mention David the front desk clerk very nice

Convenient location! Near the airport and also for The transit area where one can take a direct bus to downtown area. Great food choices ( Indian amazing restaurant ) around the hotel area is like a bonus. Rooms are comfortable and spacious. You have everything that you want in the room. It was more like a home instead of a hotel feel factor. Professional and friendly staff Daniel, Ashley, Michele excellent staff members We felt like home !

NA

We have stayed here several times when my daughter has sports competitions. It is convenient, but its clean and comfortable. We like the Bistro for breakfast as well.

This time we got a room that had a smell that seemed stagnant. I did ask for another room, and that was fine.

The property is beautiful. I will recommend it to others and I will stay there again anytime I’m in Federal Way.

It is close to a lot of amenities, it has a pool and spa, Starbucks and it is a beautiful property.

We had stayed here before because the location is perfect for our family who live in Federal Way. This time the staff was just exemplary. We had some issues with our room AC and they changed our room immediately to fix it. The lock on the door didn't work and maintenance came right away. My mother is quite elderly and a bit forgetful and by the second day the restaurant hostess understood and automatically charged her breakfast to the room, plus they helped her step through the security process when she lost her room key. They were incredibly thoughtful and courteous. Made my Mom (and therfore me) feel really great.

The AC in both our rooms was difficult to adjust and get to cool. It was unusually hot in Seattle but it really seemed difficult to get the AC to cool. Otherwise room was fine.

Clean and good amenities. Friendly staff. Superb location, right off of the highway and surrounded by great restaurants.

Wifi only works one device per room. Even the one device connected is slow and restricted. Have to pay for using decent quality internet.

The location.

Breakafast was only available from 6-930. We would have preferred it to be until 10am. The avocado toast was not as good as it was last year. I think they are using a different kind of bread. We would have preferred sourdough.

The environment was very nice and clean. Staff was amazing and went well beyond our expectations.

Even after doing a "tushy test" on multiple beds, due to having back issues, the beds were absolutely horrible. I had better beds to sleep on during my vacation to Afghanistan for 14 months. The beds alone, would be the only reason for not staying at this hotel again.

Miss Ashley provided the best service I’ve had since precovid. We stayed near an Elevator and had no hot water the first night, but her pleasantness/kindness will have us returning if in the area. Good for you hiring exceptional staff.

This Courtyard was extremely clean. Our room was perfect, the bed was comfortable, and we felt safe. The staff was friendly and helpful.

The parking was a little confusing. We paid to park our car both nights, however the lot was full both nights and we parked in front of Red Robin as did multiple people. Not sure if that was Courtyards parking lot.