The property was perfect. ALL of the staff were so friendly and helpful. We arrived at 11pm, and we're greeted with a complimentary glass of champagne, then told to go graze in the complimentary "pantry". The panty had snacks of all kinds, sodas, and ice cream. The perfect ending to a long day, cross country trip. They have bicycles and kayaks available for free use. The location was close to downtown Kirkland and the views of Lk Washington were beautiful. You can't go wrong staying there.

The views are amazing, and the fire pits are fun. The pantry was a neat amenity as well. The restaurants around were good, pricey but decent. The spa was actually the main reason for our stay and was nice. I booked massages weeks in advance, which is fine, but even at that time, they didn't have openings for pedicures and facials that would have aligned well with the massage. That was kind of a bummer. The rooms were large and clean, and the beds were comfortable. That's always a win.

That the events made it awkward to access the fire pit area and that the fire pits were turned off so early. It barely got dark, and the events were still going, yet the fire pits were being turned off, and they actually left them on 30min longer than they should have. For the price point of the hotel, the fire pits should feel easily accessible to guests as well as run later in the prime season, in my opinion, as guests are paying for that ambiance.

Unbelievable setting and location.. Beautiful views and great staff. Overall a beautiful hotel that I would certainly like to stay at again. Situated right by the lake and GREAT for morning runs, views and water sports. A few brilliant restaurants around the hotel.

The gym was quite far out in a separate building and was a little complicated to exchange a room key for a FOB, and then walk across the parking lot to access the gym. Water was not provided in the rooms and breakfast was quite late and at a location outside of the hotel

The staff is top-notch. Very polite. Very on top of things. Respectful and lovely. The management leads with caring, respect, and appreciation of thier team members. Every interaction my family had with staff went above and beyond expectations.

There was nothing unpleasant about our stay! The sky is the limit for Woodmark. I would love to see what the future holds for this facility!... Hot tubs.. basketball/sports area, expanded shoreline access. The future is bright!

A few times, there were no gym keys left. Front desk said they have just 5. When I got a key to go to the gym, nobody was there. Should have more keys available.

location, staff helped us with restaurant reservations, room, car park facilities, nearby restaurants. kayaks and bycicle s available

breakfast, food and bar arrangement is not great. guests have to go across from the hotel to a coffee shop and queue to ask for a free coffee or te which is embarrassing. the coffee is drip coffee, not good. there is an area on the back of the hotel looking at the water that is beautiful but seemed to be mainly for weddings or other activities. we sat there but no service is provided in that area. there is a pantry with snacks and chocolates etc but only opens from 10-12 midnight. hardly anyone will be eating sweets and snacks that late.

We visited this location a few years ago and decided to come back on our 10-year anniversary. They were so accommodating and even had treats in my room. Everything we asked for, they made a way to get it. Top tier service all around.

There was not a thing I did not like. My family was well taken care of.

The staff were wonderful! Mallory in Reservations was very helpful and kind! Randal at the front desk was friendly and very accommodating! We enjoyed our complimentary welcome beverages and the "raid the pantry" event between 10pm and midnight! The lake views were stunning!!!

Amazing location with a beautiful view,very private and very well taken care of. Several upscale restaurants next to hotel and just a few minutes away from freeway and Bellevue Square shopping mall.

No room service, but snacks and soft drinks available from 10pm to midnight

beautiful location, room spotless, lovely view, great walking areas, close restaurants. I loved the sustainability with the water bottles. the front desk folks were very friendly

our room was right above event tent, so could get a little loud at night, depending on event, although not enough to stay elsewhere.