The staff was courteous and helpful. I had horrible accident happen to me on the second day of our vocation. after being taken care of in Immediate Care, we decided to stay at Sister Bay and check in the Birchwood lodge that we booked for a week, since my surgeon wasn’t able to see me for another few days. The staff treated us super nice and able to accommodate my unfortunate situation. The room was spacious, clean with nice woodwork. I was able to rest, ice and elevate my broken ankles/feet while my husband could give our twin boys at least few days of vocation feel with fishing, hiking and beautiful sightseeing views of Sister Bay and Penensula State Park.

Nothing

Location of hotel is excellent with regards to the Sister Bay downtown, a 5 minute walk. Rooms and public areas were very clean, a very important factor for my wife. Overall a very nice hotel that we'll be booking again next year.

The hotel is a little dated but fits the quaint feel of Door County. The whirlpool tubs in the room are a bit odd but that was the "in thing" when the hotel was built. To update the rooms would be a huge undertaking but my wife and I are content with the charm of the rooms the way they are and will continue to be guests there.

Location is great and it was quiet

The bed had a big dip in the middle. The tv was small and really high up about the fireplace which was inconvenient. The dishes that were provided were on a high shelf in the cupboard and if you’re short it’s inconvenient. No information on tv channels or how to use the remote. The hotel book that is provided in the room was really outdated. The calendar of events in the back of the book was from 2yrs ago.

Everything was great. If I could change anything it would be the mattress and the pillows. Please consider those. The pillows really need to be better. We came for NYE. Stayed Sunday-Wednesday. The place is spotless, the staff we great, and the location was perfect. We walked to the Cherry Drop! Definitely will return.

Pool, hot tub and location.

Key to get in room. Room 43 lay out was strange and not enough lighting by the couch or corner dresser in bedroom, no long mirror on the wall, bathroom counter has very little room to set your stuff on and no coffee or lemon water by the front desk. Also pool hours 9 to 9 are to late opening and then closing. No freezer in the fridge.

View of bay, close to town, hot tub, farmhouse with our own living space, hot water good, dishes and cookware, comfortable, reasonably priced, friendly staff

There were flies upstairs, couldn’t go on balcony, pool and hot tub closed at 9pm, need more hangers, didn’t bring more paper towels

The property was very clean and it was in a great location! We loved it!

My only complaint would be that there’s no breakfast offered and there were personally, too many entrances to our suite. I would have preferred there not to be a door in the bedroom.

Clean with great amenities and the location was supreme.

A little dated. The jacuzzis could be removed. The tv was way too far from the bedroom area. You could easily fit a tv in bedroom built in. A/c was very loud.

Everything was fantastic! We had to check in early due to a wedding and they were extremely accommodating and got us our keys before the check in time! The facilities were great and clean and we really enjoyed our stay.

Very quiet, clean, and close to the busy area in Sister Bay. The staff were very friendly and accommodating. The indoor pool and hot tub were nice to have when it was cool outside. We would stay here again.