Facilities were outstanding, staff were extremely welcoming, helpful and friendly. Service was great with no detail being missed.

Bath sheets to be provided instead of normal bath towels, makes it feel nicer/more comfortable to relax after a shower.

Great location. New and very well designed. Pool. Service excellence. Great snacks and restaurant

Location is literally in the square, decor is high end luxury cabin motif, outdoor hot tub is large and hot and stays open until 9pm, rooftop terrace has breathtaking views, outdoor fire was pretty, walking distance to everything literally, even the snow king mountain. The lobby lounging area is beautiful and cozy and they keep the fireplace going nice and strong. They have board and card games available for families to play in the lobby, Each floor had a complimentary station that was stocked with different types of trail mix, chips, sparkling water, drinking water, energy bars, and coffee all free of charge and unlimited self serve. A homemade ice cream shop was across the street and it was phenomenal.

I liked everything

We loved the Cloudveil. Beautiful, clean, and nice amenities. We were glad we stayed here instead of in Teton Village - nice to be in town, and the shuttle makes it convenient to get to the mountain (they also have a car service as well). Only negative thing to say is that we didn’t love the restaurant - it was fine, but nothing compared to some of the other restaurants we ate at during our stay. Overall the Cloudveil has become our choice hotel in Jackson.

This is the most beautiful hotel I have ever stayed. The staff were all so lovely, the facilities, the location, the attention to detail! The Bistro was incredible! Again, absolute lovely staff & probably the best steak I have ever eating. Highly recommend staying here if you head to Jackson!

That I didn’t get to stay longer!

The location, hotel decor, Bistro restaurant, and that it was pet friendly

Room service would walk by once in the morning (8am) and if you had a the Do Not Disturb sign on the door they would skip cleaning your room for the entire day. You could also hear everything- guests in the next room talking, the valet parking, and just all the outdoor noise.

Pros: Nice lobby and rooms Great location Attached restaurant is excellent Friendly staff Fireplace in the room was a nice touch Overall Experience: Exceptional

Parking is tricky, but understood for being Jackson

Great location

The property was great. I would have given a perfect review if it weren’t for the additional resort usage fee. It was over 100.00 per person. It was not mentioned until we checked in.

Perfect location, top notch facility, friendly staff from the moment you walked in the door. The kind of place you don't want to leave even though you're there to be a tourist!

If a quibble must be had, the mattress had a bit of an odd air bubble feel.

Location was perfect, center in the downtown and driving distance to yellowstone (2 hrs) and grand tetons (20 minutes). It's central to get to everywhere you need!

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