The hotel is beautiful, ideally located, with ample parking. Breakfast was exceptional in variety and quality. We stayed in a family room with two queen beds and a sofa bed tucked into the separate kitchenette area, which was perfect for my teenage grandson. The shower/toilet room is separate from the vanity, with heated floors! Very functional.

It is a funny layout, in that the kitchenette behind bifold doors is fully stocked with pots, pans, plates, etc., but is completely unusable when the sofabed is in use (and awkward even when folded up... There's no place to sit and eat.). But we weren't planning on cooking anyway, so not a problem in our situation.

Fantastic breakfast buffet! The heated tile floors were an awesome surprise. Beds very comfortable. Overall impression was that the room had plenty of amenities that felt higher end allowing for a more luxurious experience. Front desk staff always helpful and courteous. Evening cookies were delicious! Loved the location and being right in the heart of town.

Really have no complaints. Didn't use the pool as it was too cold to walk across the parking lot wet. ;) In summer might have used it. But don't feel this is any reason to complain, just personal choice.

We opted for a Queen Suite, given that there were two friends on this trip. I thought the rooms exceeded the pictures online. The only note on the room is that it would be nice to have half-n-half packets in there. Breakfast was exceptional and in a cozy area. The ladies in the breakfast room were nice and always supplied the area well. We SO appreciated the shuttle service to the airport and to Teton Village - this was a surprise and great bonus! Finally, we felt the hotel was located sell to walk to almost anywhere in Jackson.

The location was good. The bed was comfortable.

The staff was not very welcoming. The pool and spa were closed for repairs and had been for a few weeks but the hotel did not notify us of that ahead of time so we could decide if we wanted to change our destination. When we made our choice of hotels, the pool was a factor, as we hoped to have somewhere to relax after hiking. The "courtyard" was a small set of lawn furniture in the parking lot on a strip of grass. The breakfast was just ok. The coffee was awful.

Breakfast was in good location. Unfortunately, I thought it closed at 10am so missed most of it. It closed at 9:30 and not much there as they were cleaning it up. Clean up staff helped get me a little to eat. They were very nice.

Room was very nice. The shower, although nice, needs an inside shelf for soap and shampoo. When in the shower, it is not possible to reach that stuff on the outside shelf as the door opens away from that, so you have to either take your stuff inside and put it on the wet floor or leave it outside the floor near the door opening.

Good variety at breakfast. Liked having a fridge and microwave in the room. Loved the nightly chocolate chip cookies. Helpful front desk. Discount as repeat customers, if we needed to extend our stay. Convenient to walk to restaurants

Rm 2207. The heated tiles in the shower room didn't work. They came to reset them and it didn't fix it. I reported it again and didn't hear anything back. The shower drain was super slow. Showers were spent standing in 1 1/2 of water.

Location is great. You can walk to many stores and shops. Plus, it is on the north side of town so it is easy to head to the national parks and back without driving through the congested parts of town. The beds were comfortable and the room was clean and quiet.

The hotel is starting to show its age - plumbing fixtures are looking old and are squeaky, toilet flushes slow, etc. I've stayed here a few times over the years. When the old Trapper Inn become the Lexington, there were a lot of upgrades and remodeling. It looked great, but that was some time ago and this hotel can use another refresh. I don't know if there will be changes with the recent Rockwell rebrand. It's priced about right. It's still nicer than the budget lodging options, but it is far from a luxury hotel.

I liked the location of this hotel. The room was decorated well. It was also clean.

There wasn’t enough light in the room. Additionally, I didn’t like the fact that the sink was outside the room that held the toilet. I think the sink and toilet should be in the same room even if the shower if separate. The tile floor heaters did not work. That is not a necessity but there was a sign on the wall advertising this feature so it should work. Finally, the night receptionist was unfriendly. He did not offer to print a receipt nor did he thank us for our stay. We spent close to $1,000 for a 2 night stay, that deserves a thank you. We said thank you.

The coffee, tea and water bar was so convenient and great. The room sizes and the cleanliness was amazing. The snow bus from the resort was convenient and dropped you right off at the ski resort. Service was amazing. The location of this hotel to the town is walkable and yet not too close to hear the noise level of traffic.

I found the registration for the snow van to be difficult. Not very intuitive to register so ended up going to the front desk staff right at 5 pm. There aren't very many spots for the bus -- so, it filled up quickly and if it wasn't available you had to walk 5 blocks or so with your ski gear to catch the public snow bus. Warning - most rooms require that you carry your luggage and gear up the stairs (no elevator).

Room was clean, large and comfortable although I couldn’t tell you the last time I stayed at a property with outside corridors. Breakfast was plentiful and tasty. Laundry facility was awesome with eight reasonably priced, clean machines with a really nice outside seating facility while one waited.

It was a little removed from the center of Jackson and it was definitely high-priced.