The room was beautifully decorated in Uzbek style and offered comfort. The bathroom was clean with elegant designs, and hot water was readily available. Complimentary bottles of water and nuts were provided as well. Every morning, the breakfast was amazing. The staff spoke English, making the stay more convenient. I had an early train to catch and requested breakfast at 6 a.m., which the staff kindly prepared. They also helped me book a Yandex taxi since I wasn’t familiar with the app yet. Thank you very much for your hospitality and kindness.

The only downside was the absence of a lift, but the hotel staff were incredibly kind and carried my suitcase up to my room.

The Shahar is a very comfortable, warm and welcoming place. I had no trouble sleeping at all (I do suffer from insomnia) so it was a great comfort to be here. The best thing about the hotel however, is the staff. Ekaterina in particular, looked after me really, really well. I picked up a cold in Tashkent, and Ekaterina was so attentive and helpful, in terms of helping me get the medicine I needed, arranging cars to transport me to various locations around the city, and generally, being caring and available. I am definitely going to stay here again!

The only constructive feedback I have is that the air conditioning is a little noisy, but I don't think much can be done about that.

The owner was amazing, she made sure we had breakfast - at any time, even early morning before any trips we booked. She gives you so much and it all tastes amazing. The location is a bit further away than the centre but it’s quiet and safe. It’s also really cheap to get yandex and taxis so would absolutely recommend. WiFi works perfectly. Rooms are lovely. Bed are harder than usual bed in the uk but I liked that. Plus they are very big. Would advise anyone to stay at the Shahar

The staff in this hotel have exceeded our expectations. We have been traveling to the whole world for business and leisure. We have felt pampered and well-treated by the hotel staff, especially Catharina. They are helpful and can manage the hotel well. It is better than 5-star hotel services. Clean room, well-managed garden, super-fast services, tasty breakfast, great location and many more.

Perfect. excellent. 100% great. It is the best hotel we have ever stayed in. We won't stay at any other hotel except this one when we come to Tashkent, Uzbekistan for a business trip. We will propose and recommend our colleague, friend, and anyone who comes to Tashkent.

travelled to The Shahar Hotel directly from Tashkent airport. It isn't far but took a little while owing to the busy traffic. The hotel is situated a little bit out of the centre of Tashkent but still within walking distance. The hotel has been built in a traditional style. really liked it from the moment I arrived. There is an outdoor seating area where you can also enjoy breakfast and then there is the main entrance to the hotel. The staff were all great. I particularly liked the young gentleman on reception who checked me in. found him to be very helpful and he even ordered some food on my behalf which was then delivered to the hotel. He then served it to me in the hotel restaurant, definitely going above and beyond. My bedroom was on the ground floor and was fabulous. It was really large, having a dressing ared with a big wardrobe and then a very large bedroom area with additional seating and tea/coffee making facilities The hotel thoughtfully provides everything the traveller may need. They also provided different snacks which was a nice touch. The rooms were immaculately clean. The bathroom nicely decorated and with a good shower. The wifi was also good. The breakfast served was very generous and delicious. Across the road from the hotel is a river with a pathway that runs along side it. Following this pathway creates a pleasant walk which takes about 20 minutes into the centre of Tashkent

Everything went perfectly smooth! The hotel and the staff was accommodating, helping me in any way they could, let me check in early and provided me with a super tasty vegetarian breakfast! I would recommend this place to anyone visiting this beautiful country. It is well connected with the city centre and still super calm which provided good night sleep. You are at the airport in 10min taxi ride which is also affordable and within the city centre in 5min. Taxi are super cheap and mobile taxi apps work in Uzbekistan. Travelling alone I felt super safe at the Shahar hotel and I will come back there for sure! Thanks again for making me feel welcome :)

The room and bathroom were exceptionally clean . The bed was comfortable. Katerina was friendly and welcoming though she didn't keep her promise to keep a packed breakfast out for us when we left at 6am. We mistakenly took the room keys with us but have posted them to her. One more thing. The water in the tap was scalding and the taps difficult to adjust.

Credit card payment was not accepted.

The hosts and staff were simply fantastic. I read similar reviews before and was wondering what it was about, but as an avid traveller I can tell you this is what real hospitality is. Just felt at home and was allowed to relax and enjoy Tashkent thanks to their attitude. Other than that location is nice and calm, breakfast is very rich, rooms were clean and comfortable. Would 100% come back here next time in Tashkent.

Nothing

When I arrived to Tashkent, my experience was much better in Uzbekistan than in the other cities I’ve been. Thanks to the lady from the reception and her entire team from the hotel. People are really nice and respectful, the breakfast was good, located in a quiet area. I would recommend this hotel with warm.

July 2024 - excellent and even better when you receive excellent value for money. Katarina the Manager had the place running like clockwork and nothing was too much trouble. Room is large and extremely comfortable just like 5 star. We highly recommend and obviously the decor makes you feel like you are in Uzbekistan.

No complaints!