We would like to express our sincere thanks to Sao Mai Boutique Hotel for their warm hospitality and exceptional service throughout our stay. After a long and exhausting flight, we arrived at the hotel earlier than the standard check-in time. However, Ms. Celine quickly arranged for us to check in ahead of schedule, which made us feel incredibly welcomed and at ease as soon as we arrived. During our 3-day stay, the hotel staff was always ready to assist us promptly and attentively. Whether it was helping us with sightseeing recommendations or ensuring we had everything we needed, they were always there to help. The breakfast at the hotel was beyond our expectations, offering a wide variety of delicious options. The food was fresh, and there were plenty of international dishes to suit all tastes. Additionally, the mobile network was fast and stable, allowing us to easily stay connected and share our wonderful moments during the trip. Once again, thank you to Sao Mai Boutique Hotel for all the support and warm welcome. We will definitely return in the future!

From the moment I arrived, I was warmly greeted with friendly smiles and genuine hospitality from the staff. The check-in process was quick, and my room was clean, tidy, and carefully serviced every day. Breakfast was delicious and varied, served with great attention and care that made me feel right at home. The WiFi was strong, and the hotel’s central location made it very convenient to visit many famous attractions in the city. I was truly impressed by how the staff were always ready to assist and paid attention to every little detail. This is truly a wonderful place to stay for my trip, offering comfort and relaxation throughout my vacation. I will definitely return to this hotel on my next visit and highly recommend it to everyone who wants to experience excellent service in Hanoi!

During my recent trip, I had a truly memorable experience at the hotel. From the very first moment of arrival, I felt the warm welcome and professional hospitality from the entire team. The room was tidy, clean, and well-equipped, giving us a sense of comfort just like home. Every morning, we enjoyed a delicious breakfast with a wide variety of options, from local specialties to international dishes, all carefully prepared and thoughtfully served. I would like to express my sincere gratitude to Nick – a very enthusiastic and dedicated staff member. Not only did he support us throughout our stay, but he also gave us excellent recommendations for a 3-day 2-night trip on a luxury 5-star cruise. That journey was truly unforgettable, offering my family and me many wonderful moments. The service on the cruise, the quality of the cabin, and the well-organized activities all exceeded our expectations. The professionalism and dedication of the entire hotel team, along with Nick’s outstanding assistance, left a lasting impression on me. This hotel truly knows how to create a perfect stay. I will definitely return on my next visit and will be more than happy to recommend this wonderful place to my friends and family. Thank you very much to the hotel for making our holiday so complete and unforgettable!

During my recent trip to Hanoi, I had a truly unforgettable experience. After getting out of a taxi and checking in at the hotel, I suddenly realized that I had left my phone in the car. I was extremely anxious, as the phone contained many important details for my trip. As soon as I informed the hotel, the management and front desk team quickly reassured me and immediately began contacting the taxi company to track it down. I was impressed by their professionalism and sense of responsibility – from checking the security cameras, calling the taxi hotline, to continuously following up until there was a result. After just about two hours, I received my phone back in perfect condition. The relief and happiness I felt holding my phone again are hard to put into words. I am deeply grateful to the entire hotel staff for their dedication and support. This is a beautiful memory that made me feel Hanoi is not only a wonderful destination but also a place with kind and caring people. I will definitely return to this hotel on my next trips.

During my recent trip to Hanoi, I had an incredibly fulfilling experience thanks to the thoughtful preparation by the hotel where I stayed. Even before my arrival, I contacted the hotel to ask for assistance in arranging my travel itinerary. Everything was meticulously organized in advance, from airport pick-up to tour bookings and room arrangements. This made our trip stress-free, as we didn’t have to worry about finding tours or transportation on our own. On the first day, right after checking in and taking a short rest, the hotel arranged a full-day trip to Ninh Binh. A car picked us up directly from the hotel, and the friendly, knowledgeable tour guide took us to visit Trang An, Bai Dinh Pagoda, and admire the stunning natural landscapes. We also enjoyed a delicious lunch at a local restaurant, featuring Ninh Binh’s famous specialties. The following day, we set off for Ha Long Bay for an amazing 2-day-1-night cruise. Everything was perfectly prepared by the hotel, including round-trip transfers and cruise tickets. The experience on board was unforgettable, with activities such as kayaking, exploring caves, and enjoying a seafood dinner on the sundeck. The next morning, we woke up early to watch the sunrise over the bay — a peaceful and memorable moment. For the rest of our stay in Hanoi, we took the opportunity to explore famous landmarks such as Hoan Kiem Lake, the Old Quarter, and the Temple of Literature, as well as savor local street food. Staying at a hotel right in the city center made getting around very convenient. This trip was truly perfect, thanks to the hotel’s professional and dedicated service. I was extremely satisfied and will definitely return on my next visit to Hanoi. I would also highly recommend this hotel to anyone planning to visit this beautiful city.

I recently had a fantastic stay at this hotel and truly want to compliment the outstanding quality of service provided! First of all, the housekeeping service was exceptionally clean and professional. Coming back to the room each day was a delight – everything was tidy, fresh-smelling, and neatly arranged. The linens and towels were spotless and replaced regularly, giving a real sense of comfort and peace of mind. The staff were also incredibly professional, friendly, and attentive. From the front desk and security to the breakfast team, everyone was warm, helpful, and always had a smile. I had a few small requests during my stay, and they were all handled quickly and thoughtfully. Another big highlight was the variety and quality of the breakfast options. There were plenty of choices that catered to both Asian and Western tastes. The food was always fresh, hot, and flavorful. The dining area was clean and spacious, making breakfast even more enjoyable. Lastly, the hotel’s location was extremely convenient, close to the city center and within walking distance to many attractions, shopping spots, and dining options. It made getting around very easy and efficient. All in all, I was completely satisfied with my stay and will definitely return in future trips. Highly recommended!

We had a wonderful stay at Sao Mai Boutique Hotel, and what impressed me the most was its incredibly convenient location. Every morning, we started our day with a delicious and well-balanced breakfast prepared by the hotel. Then, just a few steps outside, we could take a leisurely stroll through charming streets, explore cozy cafés, bustling local markets, and easily reach many famous attractions. The hotel service was excellent. Our room was always clean, tidy, and fresh, creating a relaxing atmosphere to return to after a long day of sightseeing. The front desk staff were especially friendly and professional. They were happy to help us plan a reasonable and enjoyable travel itinerary based on our schedule and interests. I booked a tour directly through the hotel and was completely satisfied with the service – from the quality of transportation to the enthusiastic tour guide. This trip brought us many beautiful memories, and we were truly happy to have found such a great place to stay. I will definitely come back to Sao Mai Boutique Hotel with my family on our next vacation. Thank you for such a warm and thoughtful welcome!

During my recent stay, I had a truly wonderful experience at this hotel. From the moment I arrived, I was warmly welcomed by the friendly smiles and professional attitude of the staff. Everyone was extremely helpful and always ready to assist — from the quick and smooth check-in process, providing sightseeing advice, to arranging taxis and local tours. Their attentiveness and genuine care made me feel truly at home. The hotel room was spacious, airy, and cleaned thoroughly every day. The peaceful atmosphere and comfortable bed allowed me to enjoy restful nights after long days exploring the city. The WiFi connection was impressively strong and stable, making it easy for me to work, stream movies, or keep in touch with family without any interruption. Another great highlight is the hotel’s central location, which is incredibly convenient — just a short walk to many popular attractions, restaurants, cafés, and shopping areas. It saved me plenty of travel time and allowed me to explore the city effortlessly at any hour. Breakfast at the hotel was also an excellent experience. The dishes were fresh, delicious, and varied, offering both Western and Vietnamese options. The restaurant staff were always cheerful, attentive, and genuinely caring toward every guest. Overall, this hotel provided a warm, comfortable, and professional experience that exceeded my expectations. I truly appreciated the thoughtful service, the perfect location, and the relaxing atmosphere. I will definitely come back for my next trip and highly recommend this hotel to anyone looking for a wonderful place to stay in the heart of the city!

I had a truly pleasant stay at this hotel, where everything exceeded my expectations. The check-in process was quick and efficient, allowing me to settle into my room within just a few minutes after arrival. The staff members spoke English fluently and were always ready to assist with any requests, providing helpful information about nearby attractions and transportation around the city. One of the highlights was the delicious breakfast buffet, which offered a great selection of both Vietnamese and Western dishes. Whether you prefer local specialties like pho and fresh fruits or international options such as eggs, toast, and coffee, everything was freshly prepared and served with care. The room was spotlessly clean, neatly arranged, and comfortable, with all the necessary amenities for a relaxing stay. Housekeeping maintained a high standard of cleanliness throughout my visit, making the stay even more enjoyable. The hotel’s location is unbeatable, situated near major streets such as Ton Duc Thang, Cat Linh, Nguyen Thai Hoc, Tran Phu, and Dien Bien Phu — all key roads that connect to Hanoi’s most famous attractions. It was incredibly convenient to explore places like the Temple of Literature, Ho Chi Minh Mausoleum, and the Fine Arts Museum, all just a short distance away. Overall, this hotel combines perfect service, cleanliness, and a central location, making it an excellent choice for anyone visiting Hanoi for leisure or business. I would definitely recommend it to anyone looking for comfort and hospitality in the capital city.

The hotel boasts an exceptional location right in the heart of Hanoi, just a few minutes’ walk from the Temple of Literature – the first university of Vietnam. From here, guests can easily visit Ho Chi Minh Mausoleum, Ho Chi Minh Museum, Vietnam Fine Arts Museum, and the Government Office area – all within a short distance. This is truly the ideal base for travelers wishing to explore the cultural essence of the capital or for business guests needing convenient access to the city center. Beyond its prime location, the hotel is highly praised for its excellent service and professional, attentive staff. Every guest is warmly welcomed with friendly smiles, refreshing welcome drinks, and thoughtful support throughout their stay. The rooms are spacious, spotless, and cleaned daily, creating a comfortable and relaxing atmosphere just like home. Breakfast is a delightful highlight, featuring a variety of Vietnamese and international dishes carefully prepared each morning. The front desk team is always ready to arrange city tours, Ha Long Bay trips, Ninh Binh excursions, or Sapa adventures, offering great recommendations and reliable service at reasonable prices. If you are looking for a perfect place to stay in central Hanoi, close to historical landmarks yet offering peace, comfort, and top-quality service — this hotel is truly the right choice for you.