Very nice hotel in walking distance from the most interesting historical places in Ha Noi - Temple of the Literature, One Pillar Pagoda. Also in walking distance are Square, Ho Chi Minh museum, Botanical gardens. Perfect place to stay in Ha Noi. When I came back, will stay again in this hotel.

Nothing

great woman at front desk. great price. great location. clean. not too noisy

the bedroom was a little small

The staff were fantastic always helpful and friendly. It's a city center hotel and ok for that.

A bit of a walk to the old ¼.

Small but cozy hotel, nice and clean room. Very friendly and helpful owner. Many thanks! I'll come back Andreu

Price and location

Very hard mattress and decor could do with a refresh.

They are responsible and show effort to satisfy customers but the staff does not speak english well

Everything is good but the first staff who handled my check-in seems like new staff and could not speak english at all so my check in took so long time

Offer a lot of services although quite pricey.

Lots and lots of hidden charges. Laundry service was pushed on me despite asking if there was a launderette, then it wasn't done anyway. 10 percent extra charge on all food. I booked a room with a free upgrade and a balcony. That was fully booked and I was told I didn't need a family room. So I got a normal room despite booking it especially for the big balcony room. The staff forgot what room I was in and gave me the wrong key when I returned. I was then overcharged upon leaving. Oh and there was water literally dripping into the room from above. The staff were friendly but I left and went to another hotel as I lost trust.

That it was open after 11 pm.

The pillows in my bed were extremely uncomfortable. Way too thick. I ended up sleeping without a pillow and that's not exactly a good night's sleep. Plus at around 6 am construction noise woke me up.