The best part about this hotel is the very nice and service minded staff. They always go out of their way to help you with whatever problem you have. To take one example: In the room I had there was a washing machine. When I called the front desk and asked how to use it, they were very quick to send someone to my room to show me. And not only that, but they also asked if I needed hangers and a clothing rack for drying my clothes and even supplied me with free detergent for the machine. The room was also nice and the cleaners do a very good job with the cleaning. On the rooftop there’s a swimming pool and a few sun loungers. Two of the three times I used it I was the only person there, so I had a quiet time with a nice view. The area is mostly quiet and have a lot of shops and good restaurants within walking distance. There’s also a bank with an ATM right around the corner.

The pillows in the bed could have been a little softer. I could use towels from the room as pool towels, but it would have been better if they had larger towels meant for that purpose. The Wi-Fi was sometimes a little slow.

The location was good, everything was close. Good restaurants in the area.

The room was much smaller than it looked in the photos, on booking.com it was advertised as 4 star but it would have only been 3 star in my opinion. However, once we settled in, we were happy with our stay. The pool was great, and staff worked hard to get our TV working.

We extended our stay there for three days and it was so amazing. We even availed the late check out at half the price. The rooms were: 1. The 3 rooms were spacious and the bed is queen sized 2. We can do our own laundry. No dirty clothes to pack for trip back home 3. We can cook our own food 4. A convenience store, wet market, food stalls, an excellent spa services available just outside the hotel. 5. The staff were amazing 6. Cleaning services available daily. 7. Rooftop swimming pool is enjoyable

Situated very well,very clean, lovely staff

The king size deluxe suite was exceedingly tight, like tiny. You could not walk around the bed in the room. We found it claustrophobic. The staff were wonderful and swapped us to another property,no charge, a two bedroom apartment, 100 mt away. It saved our holiday

The hotel is located in heart of Thao Dien - expat neighbourhood in Ho Chi Minh City. A lot of good restaurants and bars around. Hotel is very nice, clean, cosy but comfortable. Staff was nice but not very helpful.

We want leave luggage for couple hours after check-out, we were allowed to do it only for 1h, which didn't solve out problem the flight was at 10pm.

The hotel didn't accept the company credit card (Visa) for two times and I was obliged to use my personal credit card. Company Credit Card has no problem because I'm able to use it anywhere... I was able to use it alsonduring my stay in HCM, even to pay a coffee at the coffee shop. I didn't understand...

Everything was fantastic. Modern, clean and very comfortable although the bed was a little hard but not unbearable. The staff were accommodating and kind.

Just the bed was a little hard and maybe the pool area could look a little bit more inviting. But saying that, the pool was beautiful and clean.

Great location. Walking distance from Thao Dien. Easy access for transport providers (Grab, Taxi's etc) Convenience store across the road. Staff are always friendly and helpful. Bed is very comfortable.

Balcony and "difficult to reach areas" were a bit dusty - could be cleaner. Not sure why there's a clothes dryer machine in the room - the space could be better used. For example a bathtub would be a great addition! Need more hooks or towel racks in bathroom. Nowhere to hang towels or robes after use.

Staff were very friendly and accommodating. Breakfast was good. Room was comfortable and very clean.

The hotel could improve the signs outside to.make it more noticeable. At first we didn't know if our taxi had stopped at the correct place

Location was great for staying in Thao Dien. The little rooftop pool was quiet and served well the purpose for an afternoon dip, but it's not a good pool for small kids.

Breakfast is not great, we ended up buying our own stuff to keep in the fridge.