This is my 8th stay at Glenwood City Resort for perhaps 30+ cumulative days of stay. I live in the countryside and routinely commute for work, and aside Thao Dien just being the easiest point of access to my route to/from, Glenwood's just an exceptional deep value play with 4-star quality. Being that it's 4-star quality, most staff are very well trained in their role, but there isn't that impetus to go above and beyond, which is okay.

Pool and gym facilities are still lacking. Breakfast staff at the hotel's restaurant are super, but the breakfast itself isn't well considered - a lot of room for improvement on the food side.

The rooms were exceptionally clean and well equipped. The location in District 2 is only a short taxi ride to the centre of HCMC. This area feels like a small community with coffee shops and is not so busy. The staff were exceptional not only in the hotel but also the adjoining restaurant. Now as I have stayed here in the past I requested a specific room under ":specific instructions when booking' unfortunately I wasn't allocated the room even tho I booked several weeks in advance. Disappointing but that's how things are, the hotel is a business after all. I happened to mention to Ngoc (house keeper) and the very next day I was in my favourite room. Cam on Ngoc 👍 The staff here are just amazing. I highly recommend this hotel.

There wasn't anything I didn't like. This is the third time I've stayed here, so they are doing something right.

Location was perfect, really close to Thao Bien in district 2 and other busier areas, although, when trying to sleep it was peaceful and quiet There is a small pool which was nice to cool off in The beds were comfortable and the pillows were big and fluffy The shower was hot and powerful The staff were really attentive, and brought us extra towels and water when requested

The sign positing to get to the pool was unclear, it may be a good idea for staff to show the guests upon arrival how to get to the pool and gym as it is a bit of a maze to get there

The location is excellent since there is absolutely everything within walking distance of the property. There is a pharmacy, plenty of restaurants and a grocery store within a 10-15 min walking radius

Bathrooms needs a little bit of thought. For example, In the shower stall there is no ledge or place to keep your shower gel/soap so have to place on the floor which is very inconvenient

The staff were welcoming and the check in process was quick, the room was spacious and AC was working well. The bathroom was clean and lighting all round was good.

There are no elevators, so becomes difficult for senior citizens to climb stairs to the 2nd floor where our room was. The gym and pool are located away from the property, not ideal but I didn't mind it.

Location cleanliness and staff at this facility was great. It’s a shame the restaurant wasn’t up to the same standard

Restaurant staff were untrained, which wasn’t not their fault. They tried their best. Plus bad communication. The bar staff were much better trained and helpful

I recommend this hotel hands down. So comfortable, warm, friendly staff in both the hotel and restaurant bar area. We loved it and honestly having stayed in two other hotels in Vietnam so far, we miss this lovely friendly hotel so much already!

The location is great, and it was very clean and comfortable (bed was fabulous). Very spacious self contained apartment with cooker and fridge. Cleaning staff came round daily if needing anything, including free bottles of water. Shower room was really spacious and luxurious. Having air conditioning made a huge difference!

Pool was a few minutes walk away in another building and wasn't much room to sit around the sides.

The area is quite at night, the bathroom has good pressure and the AC works well. The restaurant is good, well set up the evening meals are nice. The beer is always cold and it is well priced.

The breakfast menu needs to be updated as it never changes, need to add more variety to the menu. The balcony area was not cleaned, went and had a look and lot of dust and dirt, this should be cleaned on a regular basis. If a family is staying in the room maybe they should consider supply more drinking water. The set menu for lunch needs to be updated say monthly as it never changes.

It was a comfortable stay with big beds and the towels and linen were of high quality. The room was spacious for the four of us. The staff were friendly and attentive. Kids enjoyed the koi fish in front of the hotel and smokey pond.

My husband and the kids couldn’t find the pool easily.. so gave up.