Super helpful and friendly resort staff, including the kitchen chef in the egg/noodles station at breakfast, the buggy driver who helped carry our luggage to/from villa and delivered our heavy boxes of water from Grab groceries, the male duty manager with glasses (sorry I lost his name) who helped us with everything, and the BBQ crew (both with glasses). BBQ in villa was a big surprise, much better than what we expected. Good atmosphere with the light setting, and the crew spent great effort to make sure we were well taken care of. Lots of dragonflies to keep the entire resort free of mosquitoes.

Huge noise from the construction site next to the resort

We booked the six bedroom villa on the beach. The villa and the pool are stunning. The beach is nice too but the water was choppy. Staff is friendly but we had issues with housekeeping.

On day 1, they served us breakfast at the villa (we were asked to do so as their restaurant was busy). After the breakfast, we left for Bana Hills. When we came back in the evening - to our surprise - the breakfast things (food) were still lying around in the kitchen, on the dining table and on coffee table. They had cleaned the villa but did not clean the leftover food. This happened again on day 3. Somewhere we felt the staff lacked proper training to work in hospitality industry (especially when you compare the services which you get in Thailand, Bali, Langkawi, Maldives and other beach destinations).

Everything about The Five Resorts is 10/10. The villa is really nice and the service by staff was amazing. Everyone was helpful and attentive to our needs. The villa itself is spacious and beautiful. The rooms are massive with great ensuites and comfy beds. The pool is nice as well, but are not heated. Daily breakfast options were available, either buffet breakfast at the buffet station or a private chef at the villa. Additionally, the facility was ok with providing takeaway breakfast boxes to our group for our early flight. The private beach is walking distance from the villa, and with a life guard stationed there at operating times. Villa is quite close to Hoi An, which is very handy.

Wish the pool was heated and deeper, but that is OK. Location is about 30min drive from da nang.

Very convenient location between Da Nang and Hoi An. The villa we had was 4 bedrooms and was beautiful and spacious. There was a small amount of humidity damage in the first floor powder room otherwise the villa was clean and comfortable. The villa also has its own beachfront access and the addition of the pool is nice. What really makes the place special though is the staff. The staff is very attentive and willing to help with any needs we had. They definitely went above and beyond on multiple occasions without even asking. Next time, we plan on reserving their beachfront villas for sure.

There was a small amount of humidity damage in the first floor powder room otherwise the villa was clean and comfortable.

Do Quy and Ms Nguyen were exceptional concierges. They and their team provided our family with a memorable vacation that will be hard to surpass. We chose The Five arbitrarily for a last minute New Years holiday. We could not have asked for a more pleasant experience. Our 3-story Villa was luxurious and had more than enough room for our family of four. We loved the local artisans’ artwork and handicrafts displayed throughout the residence. The appointments rivaled any global luxury chain. And unlike a soulless, commoditized chain experience, The Five offered quiet and peace. We were not surrounded by teems of loud families or vapid tourists eager to flaunt their economic status on their wrists or necklines, as are immediately seen in any Marriott or Hilton resort. The breakfast experience was only topped by our private New Year’s chefs course dinner cooked on our patio. Wow! The hotel’s private beach is beautiful. But perhaps most important is the hotel’s location (half way between Hoi An and Da Nang) which makes it easy to visit and enjoy the local sites. Thank you again to the staff at The Five for an incredible experience!

Like much of Asia, sewer infrastructure can be spotty. Dont be surprised if there’s a faint sewer smell that sometimes permeates throughout the villa. turn on the plug-in air fresheners and the smell will disappear. this is SE Asia and these smells are commonplace. Go to a Hilton if you want a sterile experience.

Beautiful huge villa, very well equiped, big private pool. The sea is just a few steps and the beach is beautiful. Delicious breakfast.

The villa is great! Spacious and comfortable. Food is very nice.

The access to the beach is through another hotel

The villa is clean and very close to the beach. BBQ dinner was very good! It has baby cot and high chair for young kids which is also something we like.

The swimming pool of the 4-bedroom villa is quite small. Also we were assigned to the villa right next to the reception and car park, meaning cars are parked right next to the pool… not ideal if you want a holiday with a bit of clean air and privacy. We were told on email that access to the playroom at the hotel next door is possible. However, no one mentioned about the restriction on high season. So it was a bit unexpected.

Excellent villas

Food expensive and edible but unexciting

Toilet is huge, nice environment

Breakfast can be improved, construction next door