Stunning views made our stay very memorable, but it was the kindness of the staff that left us raving about this hotel. They organized scooters for us, secured additional masseuses for our group so we could all have a massage at the same time, and they booked transport for us to our next location. We loved the cultural dance the staff shared with us! The pool area is beautiful, we spent a long time enjoying the views. The rooms were comfortable and very clean, we had a great sleep. Everyone in our group loved their stay and are greatly looking forward to returning to stay again one day!

While this wasn’t a huge issue, we would have loved if the rooms had a bigger bottle of complimentary water. Small bottles were provided but the nearest shop was quite far away. Water was available for purchase on the property but it was quite expensive.

The villages in the Mai Chau area have a lot of tourist home stays, but this facility is about 10mins walk from Mau Chau village and offers a point of difference. It is a beautiful resort in a quiet setting, with excellent staff, breakfast and dining room. The rooms are very spacious and well appointed. Great views in this small valley in the mornings and nice pool for a dip.

Nothing to add

Great hotel out in the peaceful, calm countryside of Mai Chau. We arrived by shuttle bus from Hanoi ($50 round trip for 2). It is a lovely hotel with a great pool overlooking the mountains of Mai Chau. There is a wonderful little restaurant in the hotel, open for lunch and dinner. It's a great place to relax. Being in the countryside you can rent bikes and cycle or walk through the local villages and buy some of the local scarves, table runners, tablecloths woven by the locals - wonderful experience. The staff were very helpful and even performed local dances in front of the hotel on the Saturday evening. We ate lunch at the 3 sisters restaurant in Mai Chau - real Vietnamese cuisine in an authentic setting.

I'm not sure what you would do if it rained a lot during your stay as it is really rural but I suppose, like in most parts of Vietnam you could probably rent a driver for the day to take you to visit surrounding areas. We didn't get the chance to go to Pu Long but I believe it's just over an hour away from Mai Chau.

Loved the seclusion and the pool was massive, clean and staff very friendly. Not overpriced. Best Vietnamese salads we’ve had all trip, both the chicken and beef salads were fabulous. Short bike ride up behind the property to the local village was super interesting (bit touristy but still great).

Burning off in the valley almost smoked us out for an hour in the afternoon 😆, uncontrollable by the property though.

As they say, Vietnamese people are kind, honest and hard working people and this is exactly true with the staff here. Especially ms Trang who was kind and helped us get anything we needed.

The shower head was not working properly because of kalk, but the staff was really quick to fix our shower head and clean after themselves. As for the location, it is written on the website that it has a mountain view, yet the mountain view is on the other side. The windows and balconies face a brown hill instead. Also I don’t think you really get value for money, it’s a bit on the pricey end for what you get.

big room deals like a western place inside the jungle. the pool has nice mountains view. stuff is very helpful and nice.

the pool is not clean, contains insects and eggs of insects inside. the towels and sheets are not very clean. the restaurant is very expensive and not very tasty. the location is far from the center and the way is dark. over all doesn’t feels like good value for the money.

Breakfast was fine. Customers have the choice between 3 types: Vietnamese/American/Continental. There was no buffet. For the Vietnamese dish "banh cuon", adding some fried onions as topping would give more taste. The location is good, slightly away from the center of Ban Laac (this latter could be rather noisy). The staff was extremely nice: they took notice that it was my son's birthday on our first day and offered a birthday cake. A special thanks to the 2 receptionnists Hieu and Nham.

The bathroom didn't have enough racks to hang towels and clothes. The supposed relaxing music was on 24h/24h, this could disturb customers' sleep, as rooms' soundproofing was not very good. On our second day, some noises as in a kind of renovation work wake us up even before 7 am.

Staff were wonderful, room was comfortable and clean, location was stunning

Unfortunately, our stay was ruined by a large family of 30+ people who kept us up all night with loud music, shouting and blasting there TVs (until 4:30am). They also made it impossible make use of the dining and communal facilities as they were being very disrespectful of other guests. This is not at all the hotels fault, however maybe some rules could be put in place that prohibit people from yelling up and down the halls all night.

The hotel is the best choice in mai chau ... Restaurant food was good .. Staff were great especially Diu she went out of her way to make our sray memorable and her English skills were awesome so everything in communication was so much easier..

Nothing it was great

Fantastic view of the mountain from the pool. The services were top notch, and the massage we had from the spa was really needed after a long day hanging around beautiful Mai Chau. Our room was very beautiful. Parking space was large. Staff were super nice. Dinner was also great. All in all, highly recommend!