The staff were incredibly friendly and helpful! The staff who assisted with our lugagge was incredibly attentive and very approachable (he gave us a lot of pointers for local eats and places to go!) The rooms were quite spacious, and even the bathrooms were spacious. We booked three rooms, two of which had bathtubs and standing showers in one, while one had just a standing/walk-in shower (as we requested!!) All rooms were quite clean, and beds were comfortable! Breakfast was also quite nice, albeit a little confusing as it was spread across two levels but not a major problem at all. The location was great!! Walking distance to vincom and definitely the beach. A little further down was the night market and another shopping centre! The location was definitely great as it was quite close to major attractions (or at least only a short drive away)

Not a major issue but the fridge wasn't as cold, it occasionally was room temp/warm?? Again, not a major issue but the door was quite difficult to open at times (there is a proper technique to opening the door) No major issues overall though, it was an enjoyable stay!

Personnel working in hotel is amazing - from the moment we arrived to hotel, we were given best service possible: - 1st: we arrived to hotel at 9am in the morning after spending almost 24hrs getting to destination. My wife and 4 year old child were exhausted. Hotel personnel assisted by showing a quite place with comfortable sofas for my family to get rest until room was ready for check-in - 2nd: early check-in was provided as soon as the room was ready at 12:45 pm - 3rd: restaurant personnel was attentive to all requests related to my family preferences And many more things can be mentioned. All in all, It was a very pleasant stay.

Nothing to mention in this part. Just to mention that hotel is located a little distance away from the center; however, it was a good thing for us.

The location of the hotel is superb. The beach is right across the road. It is also close to the mall and eating places. The rooftop pool gives great views. The breakfast is good and personnel is nice. They take deposit before the check in and so be ready to have some cash for it.

The bath is not well equipped and often times water goes out of the bath because there is no isolation. The floor becomes wet. I think the hotel has to redesign bath, so water from shower stays in the bath but not goes out of boundaries to the floor.

Apart from breakfast, everything on the 5* , large room with a balcony on the 22nd floor with a central view of the sea, rooftop swimming pool , aroom cleaned every day, but most importantly, the beach is only a few steps from the hotel, renting a bed on the beach from 50,000vnd for the whole day. There are plenty of restaurants, shops and taxis in the area. at the hotel or via the app, very good prices. Hotel service 5 stars.

Breakf ast, large selection, but could be better.

Awesome location with ripper views of the strip and ocean from our balcony. Room was large with very comfortable bed and pillows. Shower/ toilet were good size and clean. Windows views were breathtaking,especially at night. Breakfast was great and staff work very helpful and welcoming to us. The beach directly across the road was refreshing and beautiful to take a swim in.

Not notified the pool was out of action for our whole stay. 1st night very noisy party going on in the room beside us until early hours of the morning ( had to request a room change). Internal phone in room didn't work. Although the location is where it is, we understand the noise from places across the road for long time into the night whilst going to sleep. But that's fine as we understand where the location is.

The hotel was across the street from the beach & the Luisiane Brewery, had a tasty local restaurant next door, so overall a great location for getting around. The room was very nice, comfortable bed & plenty of space. The bathroom was spacious with a separate toilet room. A great looking bathtub, just not enough time to enjoy it.

A couple of odd things: I was surprised they couldn’t take a credit card number for incidentals, we had to leave cash upon check in. They also wanted to keep my passport & visa at check in. I said no & then they took a copy The checkout took about 20 minutes for us to receive our cash we left for their deposit. Otherwise a great stay.

Very nice Hotel and friendly staff

I stay at the Hotels for 8 days and I notice the mats on the table at the breakfast buffet wasn't cleaning thoroughly. Another thing is I don't know why the staff keep take away plates, silverware the minutes you stand up to get some more food. When I mentioned to one of the staff why she keeps taking away all my silverware when I am not finish eating, she wasn't happy and left the cleaning towel on my table and walk away. I don't understand why she wasn't happy because she was instructed by the management otherwise or what

We had a suite which was very spacious with fabulous views. Lovely decor, huge bath and shower, very comfy bed and linens. Spotlessly clean

Our TV didn't work (as it wouldn't turn on at all) and when I asked at reception they said it was because of the bad weather and the signal was gone. But I'm not a big fan of TV so wasn't a hug problem. Also, the mini bar fridge didn't get cold. I was told by reception that the fridge was 'Cool not cold' and they happily filled my ice bucket for my drinks. Also, there is no room service. A little disappointing for 5* hotel when everything else was perfect. But small things really as we loved the room and were out and about the rest of the trip.

We were staying in Asteria Suite with Balcony room in which they added extra bed for our teenage child. Room had balcony with chairs on it and frontal sea-view which was very nice. We also had wonderful side sea-view from bathroom. Ask for a room on the higher floor if possible, because you will have nicer view. Main road passes in front of the hotel, so you will hear some traffic noise during the day, but it was not a big issue (and I am usually sensitive to noise). During the night it was quite, except for the restaurant across the road which was playing very loud music in the evening, but this would usually end by 11 PM. Hotel is on the excellent location, just across the beach, and 10 minutes very nice walk along the seaside to the city center. We arrived to Nha Trang by plane. At the airport we were offered transportation by shared luxury van which was cheap (several USD per person) and very pleasant. It took us around 40 minutes to get to the hotel. There is a taxi station in front of the hotel. When we were going back to the airport, we took one of those taxis (I think we paid 500000 vnd). There is an excellent restaurant "Viet cusine restaurant"near hotel which I warmly recommend. It is around 3 minutes walk from hotel in the direction of city center. You need to turn left to the side street. Breakfast is a bit more catered for Asian guests, but there were lots of choices. There is a nice swimming pool at the top floor (but just few sun beds), but the weather during the Christmas holidays - when we were staying there - was not good enough to use it. They have some extra umbrellas in the hotel which they borrowed us when it was raining which was great.

We went for a massage in the hotel one day. It was OK, but nothing I would recommend or want to repeat. Also, it was not possible to pay with credit card which was not very convenient.

massage is the best, all the massage ladies are professional, staff a friendly, room are spacious, and also, they allow you to add an additional person with a small surcharge, which really suit my circumstances. The pool has a nice view. We stayed at King Suite Ocean View room, the view from the room was so beautiful.

The buffet could use some variety; I stayed for nearly 10 days and found myself having the same breakfast every morning.